Understand the Underlying Technology Trends That Are Helping Create a Market More Suitable for Hosted and Premise-Based Managed Speech Services

Understand the Underlying Technology Trends That Are Helping Create a Market More Suitable for Hosted and Premise-Based Managed Speech Services

Research and Markets has announced the addition of “The Open Approach To Hosted And Managed Speech Services (Technology Focus)” to their offering.

The market for hosted and premise-based managed speech and DTMF services continues to gain traction as more customers demand deployment flexibility and quicker ROI.

Scope of this title:

— Coverage of the four major deployment models for hosted and premise-based managed speech services.

— Our strategic recommendations for enterprises and service providers, currently engaged in or evaluating speech recognition solutions.

— Discussion of the true impact of the Voice-XML open standard in hosted and managed speech services delivery.

Highlights of this title:

Business needs are constantly changing in the face of regulatory, competitive, industry and customer-driven events. As a result, organizations need the ability to quickly introduce new products and services and terminate existing products and services according to shifting patterns in the market.

Reasons to order your copy:

— Understand the underlying technology trends that are helping create a market more suitable for hosted and premise-based managed speech services.

— Learn of the three stages of evolution in the contact center and IVR.