TSANet Announces New Members

TSANet Announces New Members

3Leaf Systems, Avaya and Incipient Join Multivendor Support Alliance

TSANet (Technical Support Alliance Network), the industry’s largest vendor-neutral support alliance, today announced that three new members have joined its ranks. The new members are 3Leaf Systems, Inc., a provider of next-generation virtualization solutions for enterprise data centers; Avaya, Inc., a leading global provider of business communications applications, systems and services; and Incipient, Inc., a leading provider of enterprise-class network storage virtualization and data migration software.

“As multivendor support continues to be more challenging for the industry, establishing collaborative relationships is a powerful aid in raising customer satisfaction and eliminating finger-pointing,” said Dennis Smeltzer, TSANet executive director. “We’re very pleased to see these new members join into our multivendor support network,” he concluded.

About 3Leaf Systems

3Leaf Systems provides next-generation server virtualization solutions to support both scale-up and scale-out virtual servers in enterprise data centers. 3Leaf technology simplifies operations by increasing the utilization and availability of large-scale data center resources. A private company based in Santa Clara, California, 3Leaf Systems is backed by investors including Alloy Ventures, Enterprise Partners, Intel Capital, and Storm Ventures. For more information, visit www.3leafsystems.com or call 408-572-5900.

About Avaya

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information, visit the company’s website at www.avaya.com.

About Incipient

Incipient, Inc. is a leading provider of patented storage virtualization and data migration software that delivers zero planned downtime and simplified management for enterprise SAN environments. Incipient is a privately held software company with corporate headquarters in Waltham, MA. For more information, visit the company’s website at www.incipient.com.

About TSANet

Founded in 1993, TSANet (Technical Support Alliance Network) is a worldwide support alliance that offers an industry-wide forum to facilitate servicing multivendor customers while providing an infrastructure for more efficient multivendor problem solving. Membership consists of more than one hundred software and hardware companies, including industry giants such as Dell, EMC, HP, IBM, Microsoft, Novell, Symantec, Sun Microsystems, and Unisys. TSANet can be reached at 913-345-9311 or at www.tsanet.org.

Company and product names mentioned may be trademarks or registered trademarks of their respective companies.
Contacts

TSANet
Deborah Barnes, 913-345-9311
deborah {at} tsanet(.)org