IBM Launches Family of Unified Communications and Collaboration Software

Today at the VoiceCon 2007 conference, IBM (NYSE: IBM) unveiled the next phase of its unified communication and collaboration (UC2) strategy by expanding its IBM Lotus Sametime software into a product family that will include new telephony integration software.

Today at the VoiceCon 2007 conference, IBM (NYSE: IBM) unveiled the next phase of its unified communication and collaboration (UC2) strategy by expanding its IBM Lotus Sametime software into a product family that will include new telephony integration software.

With telephone systems, mobile devices, instant messaging (IM), email, Web and video conferencing capabilities, businesses are faced with a maze of communication options and corresponding back-end systems. Figuring out which tool to use and when — and getting these tools to work together — is a challenge for businesses of all sizes. The Lotus Sametime product family will make it easier for a company to offer its employees a unified communications environment that delivers leading capabilities to users and simplifies back-end integration — without forcing software migration or rip-and-replace decisions.

Lotus Sametime “Unified Telephony” software is a new IBM offering that is being developed to bring telephone communications into the business applications people use most. Based in part on elements of Siemens OpenScape technology, this product will make it possible to manage communications across multiple business telephone systems and access them through virtually any application.

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