BT achieves Cisco Multinational Certified Partner status in Asia Pacific

BT achieves Cisco Multinational Certified Partner status in Asia Pacific

BT today announced that it has achieved Cisco Multinational certification in the Asia Pacific region. This certification recognises BT’s expertise to sell, deploy and support Cisco integrated solutions across multiple countries – including China, India, Singapore and Hong Kong – in Asia Pacific.

The designation demonstrates that BT has met rigorous standards for networking competency, service and support, and customer satisfaction. It entails the setup of specialized labs and the training of more than 70 BT employees in the region. In total BT spent around US$2.5 million on the programme. All of these efforts were put in place to better serve BT customers in Asia Pacific, and to support BT’s growth potential in the region.

Nathan Bell, BT’s general manager of portfolio and partnerships, said: “The Cisco Multinational certification demonstrates that we have a strong pool of highly trained engineers and consultants, and it also enhances our IT portfolio capabilities in the region. As BT transitions from a telco into a global software-driven services company, talented and properly trained people are a critical resource, and this certification is a timely step.”

Mike Allen, director of Cisco Asia Pacific channels & operations said: “We are very pleased that BT has decided to undertake this region-wide Cisco certification. They are one of the first global carriers to undergo such a large scale certification in Asia Pacific, and we will continue to work closely with them.”

Other certification requirements include meeting customer satisfaction targets for each Asia Pacific country; having highly certified engineers per country on advanced specialisations in unified communications, wireless LAN and security; and passing a thorough Cisco audit process.

Read the complete Press Release