IBM Viewpoint: Understanding BPTS: Engineering & Technology Services A New Model for Creating Value in a Commoditizing World

IBM Viewpoint: Understanding BPTS: Engineering & Technology Services A New Model for Creating Value in a Commoditizing World

Innovation has become the defining management challenge of our times. Knowledge is flowing through the global economy at a quickening pace, diffusing technology and know-how instantly. Low-cost global competitors are springing up, challenging existing business models with cheap, high-quality goods and services. As choice and competition proliferate, product development and life cycles continue to shorten, turning goods and services into commodities with bewildering speed.

At the same time, the ways in which innovation occurs are changing. Closed and proprietary innovation systems are giving way to open, flat and collaborative innovation networks. In a growing number of fields and industries, companies are discovering they can innovate more quickly and with more responsiveness to market demand by harnessing resources (partners, suppliers, customers and the public) that lie outside as well as inside the firm. Increasingly, businesses are speeding up innovation by building communities of common interest and purpose around shared technology platforms and ways of doing business.

The consequences of these changes are clear. More and more companies will seek trusted outside partners to help them innovate. To meet this growing demand, IBM has created a new and important class of services, called Engineering & Technology Services.

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