Cox Communications Wins 2007 Citrix Innovation Award

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October 25th, 2007 Leave a comment Visited 14 times, 2 so far today

Citrix Application Delivery Infrastructure Enables Green Work-at-home Call Centers to Promote Workforce Agility, Increase Productivity and Lower Costs

Citrix iForum 2007

Today at Citrix iForum™, the world’s largest application delivery conference, Citrix Systems, Inc. (Nasdaq:CTXS) announced Cox Communications, the third-largest cable communications provider in the U.S., as the winner of the 2007 Citrix Innovation Award. The Citrix Innovation Awards are presented to honor Citrix customers who are strategically leveraging application delivery to gain a competitive business advantage. Cox took home the honors for its implementation of a green call center program, Cox Connect, which promotes workforce agility, supports business expansion and lowers costs.

The other two finalists for the 2007 award were HSBC Bank, the fourth-largest banking and financial services firm worldwide, and the Australian Sports Commission (ASC), the Australian government body that manages, develops and invests in sports. A panel of industry analysts, press and experts selected the three finalists for the 2007 award for their unique approaches to using application delivery infrastructure to improve their businesses.

Cox Communications serves more than 6 million residential and commercial customers and has more than 22,000 employees. The Cox initiative creates a more “green” call center by enabling customer service representatives to work from home, an environmentally conscious move that reduces telecommuter traffic while simultaneously reducing office supply and electrical consumption. Cox is fueled by Citrix Application Delivery Infrastructure — an end-to-end solution combining Citrix Presentation Server™, Citrix® NetScaler®, and Citrix Access Gateway™ — that gives Cox employees working from home secure, anytime application access and call center telephony. This increases worker satisfaction and retention, while saving the company more than $3,300 per agent per year in space, equipment, and operational costs – supporting Cox’s business objectives to lower costs, increase productivity and support growth, all while providing excellent customer service and support. Cox also relies on Citrix® GoToAssist® to speed resolution time for technical support calls for workers both in the office and at home and uses Citrix® GoToMeeting® to eliminate the need for agents to travel to Cox offices for training by offering it online.

“We’ve made a very conscious effort to be environmentally responsible in all aspects of our business — from implementing the latest in solar energy technologies and high-efficiency hybrid cars to leveraging application delivery to support our teleworking initiative, just to name a few — so it’s quite an honor for our hard work to be recognized by both industry leaders and our peers with this award from Citrix,” said Josh Nelson, Vice President of Network & Information Technology, Cox Communications. “Collaborating with Citrix has enabled us to implement our vision for greening our call center function, and we look forward to continuing to innovate together.”

About iForum 07 – The App Delivery Expo

Now in its tenth year, the Citrix App Delivery Expo is the industry’s largest conference focused entirely on application delivery infrastructure, bringing together thousands of business leaders, IT managers and technology leaders from around the world. Application delivery infrastructure best practices will be highlighted in more than 60 sessions, including keynotes and general sessions from analysts at Gartner, Forrester, IDC and Yankee Group, as well as industry leaders like Accenture, Dell, Microsoft, HP, IBM, Intel, Oracle and SAP. The conference also features 15 enterprise customer presentations, vendor exhibits, technology labs, hands-on technical workshops, panel discussions, and product demonstrations. The event will present thought leaders and cutting-edge technology behind some of the hottest trends in the market, including virtualization, desktop delivery and application networking. Held at the Mandalay Bay Resort and Casino in Las Vegas, NV, from October 22-25, 2007, the Citrix App Delivery Expo will also feature keynotes by Citrix executives including Mark Templeton, president and CEO. More information is available at http://www.citrixiforum.com.

About Citrix

Citrix Systems, Inc. (Nasdaq:CTXS) is the global leader and the most trusted name in application delivery infrastructure. More than 200,000 organizations worldwide rely on Citrix to deliver any application to users anywhere with the best performance, highest security and lowest cost. Citrix customers include 100% of the Fortune 100 companies and 99% of the Fortune Global 500, as well as hundreds of thousands of small businesses and prosumers. Citrix has approximately 6,200 channel and alliance partners in more than 100 countries. Annual revenue in 2006 was $1.1 billion.

For Citrix Investors

This release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release do not constitute guarantees of future performance. Those statements involve a number of factors that could cause actual results to differ materially, including risks associated with revenue growth and recognition of revenue, products, their development and distribution, product demand and pipeline, economic and competitive factors, the Company’s key strategic relationships, acquisition and related integration risks as well as other risks detailed in the Company’s filings with the Securities and Exchange Commission. Citrix assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein.

Citrix®, NetScaler®, GoToMeeting®, GoToAssist®, Citrix iForum™, Citrix Presentation Server™ and Citrix Access Gateway™ are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the U.S. Patent and Trademark Office and in other countries. All other trademarks and registered trademarks are property of their respective owners.

Contacts

Citrix Systems, Inc., Fort Lauderdale, Fla.
Liz Kegg, 303-919-6395
liz.kegg {at} citrix(.)com
or
A&R Edelman
Erin Santy, 650-281-5391
esanty {at} ar-edelman(.)com





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