Bank Negara Indonesia Capitalizes on SOA to Strengthen Market Position

Bank Negara Indonesia Capitalizes on SOA to Strengthen Market Position

IBM (NYSE: IBM) today announced that Bank Negara Indonesia, one of Indonesia’s largest financial institutions, has boosted efficiency and productivity with a service oriented architecture (SOA) powered by IBM Software helping it to more quickly meet the demands of its increasingly tech-savvy customers and strengthen its market position in Indonesia’s banking industry.

As a leading Indonesian bank with more than 9 million customers and 972 branch offices across the Indonesian archipelago, Bank Negara Indonesia’s (BNI) first strategic SOA project was the strengthening of its electronic channels through the addition of new offerings to their Internet, mobile and ATM banking services to provide better service to their customers by making transactions as quick and convenient as possible.

By using IBM WebSphere software and services to build its SOA and integrate its various service components, BNI is able to quickly aggregate critical data generated by separate systems. For example, data on customer accounts can be shared with new applications just by creating the links between the services. This cuts down the development time as the bank does not have to write a new customer account program for the new applications. Now, when information is updated in one system, the changes are reflected automatically in the others resulting in greater efficiency and productivity.

With SOA, BNI is able to protect its IT investments by recycling many of its existing software applications without compromising productivity or customer service. This is due to the fact that the SOA is based on open standards which allow existing and new applications to easily ‘talk’ to each other through IBM integration middleware. This standards-based approach enables BNI to reuse existing business services, thereby shortening the application development time required to bring the new banking product or service to market. As a result, the Bank is now able to reduce the development time from up to three months to down to a few weeks, facilitating a dramatic improvement in responsiveness to client demands.

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