Electronic Evidence Discovery Introduces New Client Service Portal

Discovery Process eXcellence (DPX) Provides New Portal for Managing eDiscovery Projects

Electronic Evidence Discovery, Inc., the leading provider in the eDiscovery market, today announced Discovery Process eXcellence (DPX), a new web portal for delivering superior client service and managing eDiscovery projects from beginning to end. DPX is a secure client portal that will provide clients with quick and easy access to information they need to track their eDiscovery projects. The portal allows litigation support personnel and managers to view real-time status reports, make project requests and interact with EED project managers.

“eDiscovery is a high pressure, potentially error prone process, involving corporate Legal, corporate IT, outside counsel and an eDiscovery service provider, in a multi step project across multiple locations involving potentially hundreds of process change requests during increasingly tight timelines now driven even faster by new legislation and court rulings,” said Dave McCann, chief executive officer of EED, Inc. “As a result, real time accuracy of project status is critical to client service and is a huge value to be able to deliver to both law firm and corporate clients. EED is one of the only vendors with the resources to make innovative strides in this area. We have invested significant time, research and development effort to optimize our clients’ ability to track the eDiscovery process, and our DPX initiative will help by eliminating potential errors, improving efficiencies in project team communications and giving our clients better access to data and reports. For EED, it’s all about client service. For the client, it reduces cost, effort and time.”

EED has more than 10 years of eDiscovery experience, and as a result of its expertise and proprietary processes has been influencing the shape and definition of eDiscovery practice. The Discovery Process eXcellence portal marks a new level of customer service for the industry, and is one of the few legal eDiscovery services that are based upon an enterprise business process management(BPM) platform.

EED combines its eDiscovery expertise and proven process with advanced automated content processing technology to ensure rapid and precise preparation of raw data for review. The EED Discovery Partner software service is a fully automated, highly scalable Software as a Service (SaaS) platform that can address even the most complex data handling requirements. EED’s process for sampling, review, analysis and revision of search criteria helps clients develop an enterprise-wide legal discovery strategy and has been successfully tested in numerous judicial and regulatory forums. DPX now helps drive visibility to tasks performed around Discovery Partner.

About Electronic Evidence Discovery

eDiscovery. Discovered Here.™

Electronic Evidence Discovery (EED) is the pioneer of litigation hosting technology and electronic discovery services. For more than a decade, we have reduced the cost and time required for eDiscovery in thousands of high risk cases. Our eDiscovery experts, who come from law firms, corporations, and the technology industry, understand the complexity and risk involved in evidence management for large matters. Our clients — 60% of the Fortune 500 and 45% of the NLJ 250 — value our unmatched expertise, thought leadership and results. Through integration of our proven methodology, people and tools, EED delivers results that meet and surpass our clients’ expectations. EED is headquartered in Kirkland, WA. For more information, please visit www.eedinc.com.
Contacts

For Electronic Evidence Discovery, Inc.
Susan Majerus, 970-301-4190
susan {at} tyackmajerus(.)com