Tags: BPO, Genpact, Global Services 100, neoIT

Genpact (NYSE:G), which manages business processes for companies around the world, today announced that it has been ranked as the leader in the Best-Performing BPO Provider category in the 2008 Global Services 100 listing. The reasons cited included Genpact’s “growing employee strength, many new delivery centers and substantially low attrition rates.”

Now in its fourth year, the Global Services 100 is a compilation of the world’s most innovative service providers selected on the basis of a research study conducted by Global Services magazine and neoIT, an outsourcing advisory firm. The evaluation is based upon data provided by the service providers and third parties regarding effective operations, service offerings, client relationships and human capital. Winners are selected in each of 10 categories including service-delivery areas such as IT services, customer care and business process outsourcing. Winners are also selected in regions such as Eastern Europe, Asia, and Latin America.

“It is an honor for us to be acknowledged as the leader among the best performing BPOs for the second year in a row. We believe our strong focus on client needs and process excellence, along with our re-engineering services and global footprint, have allowed us to retain this important award of distinction,” said Pramod Bhasin, President & CEO of Genpact. “We truly thank Global Services, neoIT, our employees and customers for this important recognition.”

The Global Services 100 list has grown to be a highly credible listing of global IT services and BPO companies, according to Ed Nair, editor, Global Services. He said the magazine and neoIT will present the awards to category winners at the 2008 Global Services Conference on March 12, 2008, at the Marriott Marquis, Times Square, in New York City.

About Global Services:

Global Services is a media platform with a portfolio that includes a magazine, website, events, newsletter and customized solutions. Our audience consists of corporate professionals engaged in the sourcing and management of business and technology services. Global Services is owned by CyberMedia (India) Limited. www.globalservicesmedia.com

About neoIT

neoIT is a management consulting firm that helps leading corporations improve and grow their business by capitalizing on services globalizationSM. Through a blend of strategic advisory services and hands-on execution support, neoIT provides advice and management expertise on the globalization of Information Technology (IT) and Business Process Outsourcing (BPO) services. For more information, visit www.neoIT.com.

About Genpact

Genpact manages business processes for companies around the world. The company combines process expertise, information technology and analytical capabilities with operational insight and experience in diverse industries to provide a wide range of services using its global delivery platform. Genpact helps companies improve the ways in which they do business by applying Six Sigma and Lean principles plus technology to continuously improve their business processes. Genpact operates service delivery centers in India, China, Hungary, Mexico, the Philippines, the Netherlands, Romania, Spain and the United States. For more info: www.genpact.com.

Contacts

Genpact
Anita Trehan
anita.trehan {at} genpact(.)com
(91) 124 402 2726
or
Vivaan Gideon
vivaan.gideon {at} bm(.)com
(91) 9899705511
or
Adam Pratt
apratt {at} stantoncomm(.)com
1 202-223-4933