Telcordia Named Recipient of 2007 Frost & Sullivan European Managed Services Product Innovation of the Year Award

Telcordia is the recipient of the 2007 Frost & Sullivan European Managed Services Product Innovation of the Year Award. Two new solutions – the Telcordia Service Management Suite and Telcordia Integrated Inventory – illustrate Telcordia’s acknowledged ability to translate technical innovation and excellence into business agility, profitability and competitiveness for operators.

“The Telcordia Service Management Suite is an industry first comprehensive service assurance solution that helps operators maximise their customer experience by enabling them to proactively identify and fix complex, multi-layered service problems before customers are impacted,” notes Frost & Sullivan Research Analyst Luke Thomas. “The solution works from the core network right out to the end user device, offering a truly end-to-end key competitive differentiator.”

The Service Management Suite consists of Telcordia® Service Director, which manages quality of service linked to service level agreements in the networks core, and Telcordia® Device Director, which takes this proven capability from the core right out to the device. This allows operators, for the first time, to manage the entire quality of service experience for subscribers from end-to-end.

Telcordia Integrated Inventory is a comprehensive network and service inventory management solution that streamlines the systems and processes involved in network and service creation to achieve higher profitability for services. It is a single point of control for provisioning operations, reducing traditional operating costs and delays, while guaranteeing that manual provisioning errors are reduced with one federated view of any multivendor network and all the services that rely on that network.

“Telcordia® Network Engineer and Telcordia® Granite Inventory combine to provide the most powerful integrated view of the logical and physical network available to operators, arming them with an essential, single view of their network equipment and capacity,” comments Mr Thomas. “This single, federated view positions them to make instant decisions about upgrading their network, maximising capacity usage and launching new services, avoiding the related expense, field visits or extensive data sifting.”

While many vendors claim to offer road-mapped solutions for bundled network and service management features, only Telcordia currently delivers on this promise, offering the industry’s most robust, integrated functionality for managing physical and logical network inventory. Frost and Sullivan endorse the fact that Telcordia’s current and future offerings will enable the firm to expand their brand globally to provide world class, superior technology enabled solutions in the telecommunication domain.

The Frost & Sullivan Award for Product Innovation of the Year Award is presented each year to the company that has demonstrated excellence in new products and technologies within their industry. The recipient company has shown innovation by launching a broad line of emerging products and technologies.

Frost & Sullivan Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

About Telcordia

Telcordia Technologies, Inc. is a leading global provider of telecommunications network software and services for IP, wireline, wireless, and cable. As the industry continuously evolves, Telcordia has the experience and reach to deliver the critical elements of success to help communication providers worldwide deploy innovative and profitable new services via any network or device while helping carriers aggressively reduce costs and grow revenues. Telcordia is headquartered in Piscataway, N.J., with offices throughout North America, Europe, Asia, Central and Latin America.
Telcordia Contact Information:
Brian Baumley
Manager, PR/Communications
Phone: 732-699-4187

Email: bbaumley {at} telcordia(.)com

About Frost & Sullivan

Frost & Sullivan, a global growth consulting company, has been partnering with clients to support the development of innovative strategies for more than 40 years. The company’s industry expertise integrates growth consulting, growth partnership services, and corporate management training to identify and develop opportunities. Frost & Sullivan serves an extensive clientele that includes Global 1000 companies, emerging companies, and the investment community by providing comprehensive industry coverage that reflects a unique global perspective and combines ongoing analysis of markets, technologies, econometrics, and demographics. For more information, visit www.awards.frost.com.

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