RightAnswers to Exhibit Unified Knowledge Suite at 2008 Service Desk & IT Support Show

Service Desk & IT Support Show
booth 632

RightAnswers, Inc., the recognized leader in providing self-service and support analyst solutions for the internal service desk environment, today announced that it will be exhibiting its RightAnswers Unified Knowledge Suite at the Service Desk & IT Support Show, being held April 22 – 23, 2008 in Olympia, London. RightAnswers representatives will be on-hand throughout the exhibition at booth 632 to demonstrate the company’s knowledge-based Self-Service and Support Analyst solutions.

The RightAnswers Unified Knowledge Suite solution provides Self-Service and Support Analyst Knowledge solutions that streamline internal IT help desk performance by reducing support costs, improving end-user satisfaction, increasing support capacity and providing unmatched knowledge management tools.

The Service Desk & IT Support Show is the leading event for IT service management, helpdesk, and support professionals in the UK. During the two day event, attendees will be able to meet with existing and potential suppliers in the exhibition, while growing their industry knowledge in the comprehensive seminars, briefings and workshops. Attendees will also have the opportunity to find new solutions to help their organization reach new heights, hear the latest thinking on ITIL v3, learn new ways to promote their department and network with industry colleagues.

“RightAnswers is looking forward to showcasing our Unified Knowledge Suite at this year’s Service Desk & IT Support Show,” said Jeff Weinstein, President and CEO of RightAnswers. “This show marks the most ideal forum for us to showcase our solutions to IT professionals and executives who are looking to elevate their help desk performance with self-service. The event will enable RightAnswers to display how our solutions, combined with our unmatched commitment to client success, can help organizations experience a 20% – 50% self-service adoption rate within the first year.”

For more information about the 2008 Service Desk & IT Support Show and a list of show features, please visit www.servicedeskshow.com.

About RightAnswers

RightAnswers delivers the high-impact content, technology solutions and value-added services to enable internal Help Desk organizations to improve the end-user support experience, increase support capacity and reduce support costs. The RightAnswers Unified Knowledge Suite provides the tools needed to facilitate rapid problem resolution for both self-service end-users and support analysts. RightAnswers solutions are used by over 3 million licensed users across 500 companies including commercial enterprises, higher education institutions and government agencies. For more information, visit www.rightanswers.com.

Contacts

Media:
Springboard Public Relations
Joseph Mindo, 732-863-1900, ext. 104
jmindo {at} SpringboardPR(.)com
or
RightAnswers, Inc.
Tracy R. Orlick, 732-396-9010, ext. 135
Marketing Manager
torlick {at} rightanswers(.)com