VPI Announces Launch of New Voice Logging Technology Refresh Program

Public Safety Organizations Now Able to Affordably Update to Latest Audio and Data Recording Technology

VPI (Voice Print International, Inc., http://www.VPI-corp.com), a leading innovator and provider of integrated interactions recording and communications center performance optimization solutions, today announced the launch of its Technology Refresh Program. Designed to meet the specific needs of organizations in the public safety and emergency services industries, the program provides cost-effective solutions for agencies that need to replace obsolete, legacy voice logging systems with VPI’s award-winning solutions.

VPI launched the program to provide investment protection and affordability for public safety organizations looking to implement the latest cutting-edge voice logging solutions to securely record, retrieve, evaluate, and improve mission-critical voice and data interactions. VPI’s powerful, modular applications can make a significant impact on an organization’s effectiveness – minimizing risk, ensuring regulatory compliance, optimizing processes, and boosting productivity.

“We have spoken to many first responders and government agencies that are struggling with legacy voice logging equipment that’s reached the end of its lifespan,” said Chris Morrissey, vice president of sales and marketing at VPI. “We often hear complaints that the logger’s uptime is declining, while their maintenance costs keep rising. These outdated systems make it difficult to remain in compliance with increasingly tight regulations, offer very limited functionality, and rarely carry the necessary support. Our Technology Refresh Program makes it easier than ever before for organizations of any size to affordably update to a state-of-the-art VPI voice logger to boost productivity and service, while getting the top-quality service they deserve. We’ll work with them to craft a solid technology refresh plan that will have minimal impact on their budget planning.”

The Technology Refresh Program promises to dramatically lower the cost of a technology refresh on the basis that an organization’s current maintenance or support expenditures will cover the lease for a brand new VPI system. “With VPI, you get a brand-new, feature-rich and reliable turnkey voice logging system with five years of maintenance included,” explained Morrissey. “It may even cost less than the upkeep on the old system.”

VPI’s Prioriti Voice logging solution is an advanced, easy-to-use, and reliable voice recording system. Prioriti Voice’s desktop instant recall tool enables front-line call takers and supervisors to quickly playback their most recent calls or radio transmissions with the click of a mouse – even while they’re still in progress. Prioriti Voice’s scenario recreation tool allows for easy recreation and sharing of entire incidents for evaluation and evidentiary purposes. With Prioriti Voice, organizations have the flexibility to record traditional analog and digital telephony, trunked and traditional radio, and Voice over IP telephones in the same system. The powerful technology can capture all associated data – date, time, ANI/ALI, radio ID, alias, talkgroup ID, and more while the powerful rules engine allows users to define exactly which calls to retain and for how long. Archive and quickly retrieve an unlimited number of calls using redundant centralized online storage, distributed storage, removable DVD-RAM media, or a combination of all three.

For more information on VPI’s Voice Logging Technology Refresh program, visit: http://www.VPI-corp.com/Refresh.

About VPI

VPI (Voice Print International, Inc.) is a leading innovator and provider of mission-critical interaction recording and workforce optimization solutions for government agencies, first responders, emergency service providers, security companies, and enterprises worldwide. More than 1,000 customers in over 40 countries rely on VPI’s award-winning suite of communications center solutions to capture, analyze, evaluate, and share their recorded communications. In addition to secure records management for evidentiary purposes, VPI solutions enable federal, state, local, and private agencies to improve the quality of their mission-critical voice and data interactions, maximize the performance and retention of their staff, and deliver first-rate customer service. With the power to be proactive, organizations are equipped to actively identify and maximize opportunities and minimize risk. For more information, visit http://www.VPI-corp.com.
Contacts

VPI
Lynn Grogan, 805-389-5200, ext. 5276
LGrogan {at} VPI-corp(.)com
www.VPI-corp.com