Lenovo Announces Plan for Enhanced Resposiveness to Customers, Global Competitiveness and Operational Efficiency

Lenovo Announces Plan for Enhanced Resposiveness to Customers, Global Competitiveness and Operational Efficiency

Lenovo Group Limited today announced an action plan to enhance responsiveness to customers in all of its markets, strengthen Lenovo’s global competitive position, and increase operational efficiency.

“We want Lenovo to deliver profitable, sustainable growth everywhere we do business,” said William J. Amelio, president and chief executive officer of Lenovo. “The plan we are announcing today helps us achieve that, positioning Lenovo to pursue growth aggressively in both the relationship and transaction customer segments and delivering a cost structure that better reflects the realities of today’s highly competitive, global PC industry,” Mr. Amelio said.

“Our plan integrates Lenovo’s global sales organization and back-office support into one highly responsive customer-service unit, and ensures that, where it makes sense, teams are centralized for better performance and efficiency,” said Mr. Amelio. “These steps position Lenovo as a more effective global competitor while supporting our commitment to lead in innovation and customer satisfaction,” Mr. Amelio said.

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