SME predicts three year payback for MPLS

CMYK opts for VoIP from NetworkFlow

CMYK Digital Solutions, an office equipment and IT reseller and support provider, is predicting a three year payback for its next generation MPLS network from NetworkFlow which has resulted in seamless communications and zero call costs.

CMYK provides sales, service and support for everything from a single printer or copier to large, multi-site customers. Founded in Edinburgh in 1996, the company has quickly expanded, growing to 54 staff, and adding satellite offices in Manchester, Glasgow and Aberdeen. This has led to increasing duplication of tasks and effort, and the flow of communications was very slow.

David Crosby, Service Operations Director at CMYK Digital Solutions Ltd, explains: “We’ve installed an MPLS VoIP system from NetworkFlow across our whole estate – linking all four of the offices together and providing Internet access to each of them. We now work smarter and have some quantifiable benefits to justify the spend in what are undoubtedly troubled times for the economy as a whole. Our cost savings are in excess of £45,000 and we expect payback of less than 3 years for the network overall.”

The cost savings have resulted from the fact that CMYK now has only one PBX located in Edinburgh which provides seamless communications and zero call costs across the network. Furthermore, the MPLS network from NetworkFlow has allowed all of the IT management systems to be centralised in Edinburgh, enabling engineers across the sites to book calls outs and manage the business much more productively and profitably.

Crosby continues: “We chose NetworkFlow above a few big name players and the reasons for doing so were very clear. They are one of the few managed services providers in the UK to own their own MPLS core which meant that they could offer us a next generation solution at price that we could afford. We were also dealing with real people who understood our specific requirements and who could deliver with solid technology and a great after care service.”

David Alexander, commercial director of NetworkFlow comments: “Many SMEs like CMYK fear that they won’t be able to afford the latest technology but our next generation core network allows us to reduce cost and complexity and provide them with a solution that suits their pocket.”

Alexander concludes: “Using an MPLS IP Virtual Private Network (IP VPN) reduces network complexity and saves money. Rather than setting up and managing individual points between each office, customers like CMYK need to have only one connection from their office router to the service provider edge router. It provides the glue they need to operate as one efficient, seamless company.”

Ends

For further information visit – http://www.cmyk-digital.co.uk/

CMYK was founded in 1996 by a team of experienced professionals inspired by the digital revolution then sweeping through the office equipment industry. We were determined to set completely new standards in the sale of and support for business technology, by focusing not just on what machines do, but on what clients actually need. This remains our vision today. We monitor the entire office machines market and select from it only the best equipment available. We then consult with you to accurately gauge your IT and office machine requirements, and offer a solution that matches your needs precisely. Our long list of clients speaks for the success of this strategy. We serve businesses and organisations of every size and in every sector, and provide sales, service and support for everything from a single printer or copier to a large, multi-site network.

Notes to editors – NetworkFlow

NetworkFlow is a specialist managed services provider of high-bandwidth connectivity solutions for a wide range of enterprises.

Unlike other managed services providers who simply resell other telecoms carriers’ solutions, NetworkFlow has its own next generation network for its business customers, ensuring consistently high performance across all of their applications. The company manages and maintains both Internet access and MPLS networks and uses the lowest cost fibre providers for the local tail connections – it can therefore select the best of breed in any one area and provide truly resilient and robust solutions.

Competitive pricing has been key to its success to date. Its unique online Quote Engine – http://quoteengine.networkflow.com/networkflow/ – enables customers to compare prices from multiple T1 carriers and generate instant quotes – a first for the industry.

NetworkFlow has an enviable client portfolio which includes high street brands such as Yo!Sushi, SweatShop, American Express and Suzuki.

For further press information please contact the NetworkFlow Press Office:

Katie King

NetworkFlow Press Office

Mobile: 07525 727288

Email: katie {at} 2thefore(.)biz

Or visit – www.networkflow.com