Tripleseat Software LLC Launches Web Application to Help Restaurants Maximize Business through Private Dining and Customer Relations

Tripleseat Software LLC is pleased to announce the launch of a new Web-based software application, which helps restaurants improve operational productivity, strengthen their customer retention and increase the revenue of their private-dining business. The founder of Tripleseat is Jonathan Morse—a 17-year veteran of the hospitality and software industries with renown restaurant, hotel and software companies.

What is Tripleseat?

A Web-based sales and event management application, Tripleseat makes booking and planning private-dining events easy and time-efficient for operators. Tripleseat is not only ridiculously easy-to-use, but it’s also cost-effective with an immediate return on investment.

Tripleseat’s features include:
The capability to comprehensively manage customer relationships with all accounts, contacts and bookings
The ability to communicate easily with customers and employees using today’s technology
An online calendar to view all events for either one restaurant or many
The ability to easily and quickly plan and generate menus for all events
To-do and task lists for all event managers and coworkers
A Web-based platform so no hardware or software installation or download is required

Why Tripleseat?

Tripleseat founder Jonathan Morse developed Tripleseat after seeing how similar applications helped the hotel industry thrive in the areas of catering and banquet events. With more than 17 years in the hospitality industry, Morse witnessed first-hand restaurants losing money and long-term customers “right-and-left” because operators either still use a manual system that is time-consuming and prevents them from cross selling units, or they implement expensive and bloated software that does not really apply to their business specifically.

Tripleseat: An Asset in Today’s Economy

Whenever the national economy spins into turmoil, Americans go on the defensive. In particular, they respond with cutbacks in their discretionary spending. As they opt to dine out less frequently, the restaurant industry suffers. Yet, even as the industry on the whole bears the brunt of this financial whammy, the private dining and catering sectors continue to thrive. Even as a recession looms, Forbes.com says private dining spaces are in higher demand than ever. Last year, the National Restaurant Association reported that private dining and catering generated more than $27 billion in earnings—compared to $3.6 billion in 2000.

Tripleseat is multifunctional and advantageous. It can help operators who currently experience a high volume of private dining as well as those who want to grow their business in this sector.

“Many operators want to beat the economic downturn by hosting private events. The problem is, they don’t know where to start,” Morse says. “Their past private-dining clientele is the best place, but many operators don’t have a system in place that allows them an easy and informative way to track down these prospects.”

With a 30-day risk-free, free trial and an inexpensive $89 per-month per-restaurant subscription, Tripleseat is the most economical and sensible solution of its kind for managing private-dining and catering events.

Having spent the last four months in beta, Tripleseat has proven invaluable to customers like Nanyce Bailey, owner of Carolina Events. “Tripleseat has helped me organize my event planning business in ways that I never imagined,” Bailey says. “Keeping track of multiple venues and events is easier than ever.”

About Tripleseat

Headquartered in Boston, Mass., Tripleseat LLC was formed by Jonathan Morse to create a sales and catering Web application for private dining rooms and catering operations. Morse is a driving force behind the provision of software and hardware solutions to the hospitality industry. Such solutions have led to a measurable improvement in restaurants’ performance and bottom lines. Tripleseat partners with Brightmix, LLC in Omaha, Neb. www.tripleseat.com.
Contacts

for Tripleseat Software LLC
Judy Asman, 714-651-6170