Eurotrade moves services to DIGITALK

Milton Keynes. 7th October 2008. Eurotrade Enterprises Ltd. has deployed a range of customised and service-ready applications on the DIGITALK Multiservice Platform, including Number Translation and Hosted IP PBX services. The migration to a single platform comes from the need to consolidate existing TDM services onto a reliable and scalable infrastructure, and to enable a range of IP services to address changing market demands.

Eurotrade’s CEO, Ajit Kohli, “It was fast becoming clear to us that our existing platform – from another vendor – was simply not going to be able to cope with either additional traffic growth or provide the sort of IP-friendly environment essential for the next stage of our company’s expansion.”

Eurotrade’s ethnic and regional SME customers will be able to realise the benefits that an integrated and unified communications strategy could bring them, especially where it involves linking call-centre, sales and back office functions across different countries, time-zones and even devices.

Kohli adds “On top of this, constantly increasing traffic and the introduction of new services required a new and more disciplined approach to rating and billing issues if we were to avoid fraud or leakage – especially in the increasingly important area of real-time customer billing. With DIGITALK’s strengths in this area, we’re now confident of maximising our own revenues, but at minimum cost to ourselves.”

Mark Ashdown, Sales and marketing Director for DIGITALK concludes “DIGITALK has a proven track record in delivering hybrid TDM/IP communications solutions and were able to offer Eurotrade a migration strategy that was seamless to existing customers and places Eurotrade is a strong position going forward.”

About Eurotrade Enterprises Ltd
For more information, please visit www.eazytel.com

About DIGITALK
DIGITALK is a leading independent communications platform and applications vendor that enables service providers to roll out enhanced services rapidly and profitably. Service-ready applications include; Prepaid Calling Card, Broadband Telephony, IP Virtual Office, Service Numbers and Prepaid Mobile.

Founded in the UK in 1998, DIGITALK has installed more than 1200 service platforms worldwide, and has over 400 customers, ranging in scale from smaller service providers to national incumbent operators.

The success of DIGITALK and its customers is based on a suite of pre- and post-paid applications built on a platform that offers NGN and TDM deployment options, integral network, operations and business support capabilities, and a service creation environment for service innovation.

DIGITALK customers are supported world-wide by comprehensive 24×7 SLAs backed by full on-line case management.

For further information: www.digitalk.com

Kate Cash
+44 (0)1908 425000
kate.cash {at} digitalk(.)com