Rostrvm Solutions’ dialler planning guide updated in the light of revised Ofcom guidelines

Rostrvm Solutions has updated its guide to planning, implementing and executing a successful outbound campaign to incorporate the latest guidelines from Ofcom. Building an outbound contact campaign – balancing productivity and effectiveness sees Rostrvm apply its extensive industry experience to the issues surrounding outbound calling.

The guide steers call centre managers, campaign managers, marketing and sales managers through the implementation of a successful campaign using automated technology, such as a predictive dialler, and advises on the regulations governing outbound calls.

To obtain a free copy of the updated guide, please visit http://www.rostrvm.com/diallerplanning

Notes to Editors

About Rostrvm Solutions http://www.rostrvm.com/

Rostrvm Solutions is a leading provider of contact centre software applications that make call centres and contact centres work efficiently and effectively.

Based in Woking, Surrey it was established in 1986, and was previously a division of royalblue, the financial trading applications company. Rostrvm Solutions is now privately owned.

The company has built a solid reputation as a leading software developer of a suite of applications that help organisations to achieve and exceed business objectives whilst delivering personalised customer service.

The rostrvm call centre application is established across a broad spectrum of industry sectors with customers including EDF Energy, First Choice Holidays, London Borough of Wandsworth, Nottinghamshire County Council, Asia Risk Technologies and Autonet Insurance