Motive announces industry first to simplify management of WiMAX services

Dual-protocol management solution sets new standard for unified management across fixed, nomadic, mobile and embedded WiMAX devices

New Delhi, December 3, 2008 — Motive, the leading provider of digital life management software for broadband and mobile data services, now part of Alcatel-Lucent (Euronext Paris and NYSE: ALU), today announced the industry’s first solution that manages fixed, nomadic, mobile and embedded WiMAX devices. The management solution will enable service providers to rapidly get new WiMAX customers up and running while reducing the related cost and complexity.

Through cooperation with ZyXEL, Motive has demonstrated the interoperability of its innovative WiMAX Service Management Solution on a ZyXEL MIMO MAX-206M2 residential gateway. Complying with the TR-069* and OMA-DM** standards-based protocols, Motive’s dual-protocol management solution – an industry’s first – will help operators automate and manage key digital life processes such as service provisioning, problem diagnosis and resolution, and on-going maintenance across a myriad WiMAX devices.
“Standards-based technologies are a growing requirement for operators who want to reduce the complexity of WiMAX service deployments without jeopardizing the quality of service delivery,” said Bob Perez, Mobile Broadband Analyst with IMS Research. “Motive’s dual-protocol management solution gives service providers the flexibility to provision and manage all types of WiMAX devices and services.”

“The WiMAX Forum projects that there will be more than 133 million WiMAX users globally by 2012. For service providers, securing a stake in this lucrative industry requires getting to market quickly while maintaining the quality and reliability of their WiMAX services,” said David Stevenson, Vice President, Motive. “Motive’s WiMAX Service Management Solution is an important first step in helping service providers deliver a simple and seamless digital life customer experience – regardless of the WiMAX offering. Via the MotiveSmart™ Verification Program, we are actively working with other leading WiMAX device manufacturers and look forward to expanding our interoperability support to new partners in the future.”
Testing between Motive’s and ZyXEL’s solutions was conducted via the MotiveSmartÔ Verification Program, an initiative that uses standards-based verification testing, such as TR-069 and OMA-DM, to confirm the interoperability of CPE and mobile devices with Motive’s products and solutions.
*TR-069 is a DSL Forum technical specification entitled CPE WAN Management Protocol (CWMP). It defines an application layer protocol for remote management of end-user devices.

** OMA-DM is a device management (DM) protocol specified by the Open Mobile Alliance (OMA), a standards body which develops open standards for the mobile phone industry.

About Motive

Motive, now part of Alcatel-Lucent, provides digital life management software for broadband and mobile data services. Motive’s software is helping wireline, wireless, cable and satellite operators worldwide deliver a new generation of IP-based services that seamlessly integrate voice, video and data into a single, connected experience. With Motive products, operators can leverage one service management platform to automate and remotely manage key customer touch points throughout the service lifecycle, across multiple services, networks and devices. The result is a consistent, unified experience for both end-users and service providers that increases revenues from new and converged services, reduces fulfillment and support costs, and drives greater customer satisfaction and loyalty. For more information, visit Motive on the Internet: http://www.motive.com

Motive Press Contacts

Angela Goertz Tel: + 1 512 531 1979 agoertz {at} motive(.)com

About ZyXEL Communications

ZyXEL offers reliable, end-to-end, fully-converged solutions for delivering broadband access, services and applications from the central office into the home. Our desire to build exactly what the carrier wants, our talent to deliver it, and our commitment to lifecycle support makes ZyXEL a valued and dependable business partner. With North American headquarters in Anaheim, California, ZyXEL’s affordable, high-performance products include MSANs, xDSL DSLAMs and CPEs, cable access, broadband-sharing, WiMAX, VoIP and connected home solutions for a wide range of deployment scenarios. ZyXEL customers are supported by a trusted and reliable team that enables them to work without interruption. ZyXEL’s largest customers include: Sprint, Verizon, Time Warner, Charter, Earthlink, Chunghwa Telecom, Deutsche Telekom, France Telecom, Telefónica Brazil, Telia and many others. North American distributors include Embarq Logistics. For more information, visit the company’s website at http://www.us.zyxel.com.

About Alcatel-Lucent

Alcatel-Lucent (Euronext Paris and NYSE: ALU) is the trusted partner of service providers, enterprises and governments worldwide, providing solutions that deliver voice, data and video communication services to end-users. A leader in fixed, mobile and converged broadband networking, IP technologies, applications and services, Alcatel-Lucent leverages the unrivalled technical and scientific expertise of Bell Labs, one of the largest innovation powerhouses in the communications industry. With operations in more than 130 countries and the most experienced global services organization in the industry, Alcatel-Lucent is a local partner with a global reach. Alcatel-Lucent achieved revenues of Euro 17.8 billion in 2007 and is incorporated in France, with executive offices located in Paris. For more information, visit Alcatel-Lucent on the Internet: http://www.alcatel-lucent.com
For More information please contact:

Svetla Stoyanova
Executive Corporate Communications

Alcatel-Lucent India

Svetla_Kostova.Stoyanova {at} alcatel-lucent(.)in

Ph : + 91 (124) 4159999 (ext. 5219)

Bhavya Suri
Manager

Vaishnavi Corporate Communications

bhavyas {at} vccpl(.)com

Mob: +919871772454