IBM Announces New Software for Automating Complex IT Processes

IBM Announces New Software for Automating Complex IT Processes

IBM today announced new software and services that automate IT processes across a multi-platform environment — such as managing storage devices, addressing IT failures, and deploying new software releases and patches. The software can help customers fight rising IT costs and manage constant change brought on by security threats and the demand to stay competitive in the marketplace.

The products — the IBM Tivoli Change and Configuration Management Database and three types of IBM Tivoli Process Manager software — automate some of the most challenging processes associated with managing a complex IT environment, such as rolling out a new application across software, hardware, storage and network environments that span separate departments within an enterprise.

With this new software, customers no longer have to manually design and integrate these processes individually. Instead, they can design IT processes once and automate their integration across all areas of operation, saving time and money, which is a key benefit of IT service management.

“IBM is focused on helping customers make data about IT systems more accessible so it’s easier to manage and share across an infrastructure,” said Al Zollar, general manager, IBM Tivoli software. “This new software, built on open standards, allows customers to improve efficiency and cut the cost of managing technology.”

Read the complete Press Release