Half of all Brits think their Broadband is too expensive

05/01/2009 (www.ISPreview.co.uk, UK, London) – The results from 804 respondents to ISPreview.co.uk’s latest survey have revealed that over half (52 per cent) of all broadband connected Brits think their Internet Service Provider (ISP) is too expensive. This is despite the fact that the UK has one of the most competitive Internet access markets in Europe, with broadband often being given away “free” with additional services (e.g. line-rental, mobile contracts etc.) by some (Orange, Sky, TalkTalk etc.) operators.

However just over 4% of those surveyed claimed to be on a “free” broadband service, while the largest single majority of 31.5% pay between 16 and 20.99 GBP per month for their Internet connection. By comparison 18% paid between 11 and 15.99 GBP, 18% paid 21 to 25.99 GBP, 13.5% paid up to 10.99 GBP, 7% paid 26 to 30.99 GBP and a final 7% paid over 31 GBP for their Internet service.

“Clearly a lot of consumers still think they are paying over the odds for broadband and could potentially switch to a cheaper alternative. This would appear to be backed up by our previous survey, which revealed that 26% of broadband connected Brits planned to change ISP when their existing contract ends,” said Mark Jackson, ISPreview.co.uk’s founder.

“On the other hand just under half of people are still happy with the price they pay, with some choosing to pay extra for a quality service,” continued Jackson. “ISPs will face many challenges over the coming year, especially those advertising unlimited use. Demand upon broadband networks continues to grow and some providers may find themselves forced to either restrict their users or put prices up.”

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Media publications are free to use any aspect of the above article provided due link credit is given back to http://www.ISPreview.co.uk .

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Kind Regards

Mr Mark Jackson
(Editor-In-Chief)

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ISPreview.co.uk is a popular UK consumer focused Internet Service
Provider information site that reports on the daily happenings in the
industry, allows visitor to review their provider and freely helps
customers to resolve problems. The website has been running since 1999
and also offers a simple listings and price comparison system, among
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