The first complete ‘pay as you grow’ managed IT service from InTechnology allows professional services firms to function effectively and profitably

As small and medium sized professional services firms battle to survive the economic downturn, InTechnology – www.intechnology.co.uk – offers them a lifeline – a complete ‘pay as you grow’ managed IT service which enables them to function effectively, stay compliant and most importantly profitable.
 
InTechnology, a specialist in data management, hosting, network and voice services, recently completed a £3 million refurbishment and upgrade to its infrastructure at its data centre in Harrogate.  Supplying mission critical services to customers across the UK, InTechnology strives to provide the very best support for organisations which rely on InTechnology’s products and services.
 
The company’s proposition for professional services firms has traditionally been based around connectivity and managed backup.  The company is now including Unity IP Voice – its hosted enterprise voice solution for organisations needing to update their existing telephony system but who are also looking to control equipment, training and operational costs.  Add to this the newly launched Push to Experience (PTX), a new mobile service which helps protect workers at risk.  As a result, InTechnology is the only provider to offer this diverse, fully owned, managed and supported solution. 
 
“Once a law or accountancy firm is connected to the InTechnology cloud, they can overlay services on a pay as you go/grow basis which is very attractive to them commercially,” explains Stefan Haase, Marketing Director at InTechnology.  “Over the years we’ve seen professional services businesses grow organically or through strategic mergers and acquisitions and our voice, business continuity and managed data services have simply morphed with their requirements.”
 
“In the current economic and environmental climate, the IT department really could be the saviour of an organisation.  But to do so, it must be connected to all business decision-making; only InTechnology has the breadth of solutions to meet the diverse needs of the 21st century professional services firm to make this a reality.”
 
InTechnology’s broad product set suits businesses with a small IT department of one or two staff where time savings can be made, allowing staff to concentrate on other pressing issues.  But it also fits well with the enterprise IT requirement as they have such large data requirements which are often handled very inefficiently.
Businesses usually have a network provider for calls and lines, a maintainer for the onsite telephone switch, a separate Internet provider and then their wide area network provider.  They will also have a number of IT partners who deliver internal systems. 
 
InTechnology can meet all of their needs by delivering the following:
Ø  Business continuity
Ø  Unity IP Voice which provides consistent feature rich telephony to all users (home worker, mobile worker, office worker) on a consistent basis
Ø  Future proofed and scalable services which are fully managed 24 x 7, 365
Ø  Pay as you go services with minimum capital outlay
Ø  A documented, self paced journey with full project management to mitigate any risk
Ø  On–net services for all locations
Ø  Presence management (i.e. – who is available now using Reception Console)
Ø  Centralised management – no expensive call outs; simple user/admin interfaces
Ø  Ease of MACD (moves, adds, changes and deletes) for users. This means, as long as you have a web browser, then you can effectively manage the telephony estate from anywhere in the world
Ø  Reduction in call costs
Ø  Ease of deployment of advanced services such as call centre, interactive voice response
Ø  Full management of all components used to deliver service (i.e. network, application and PSTN)
 
These services are mirrored with an investment in the management systems that deliver them, for example the customer portal including HP ServiceDesk and Infovista which allow the customer to fully understand the services, their impact and provide the MIS to allow accurate and timely decision making.
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For further information contact: Katie King – Email: katie {at} 2thefore(.)biz
Tel: 01892 520123 / 07525 727288

About InTechnology - Established in 1983, InTechnology is in a unique position in the IT services market place, having a portfolio of value added voice and data services that are integrated and delivered over its own end to end quality assured IP network.
 
The business is now purely a managed services provider. It boasts the first Public Network connected IP Telephony switches, placing the business in a prime position to capitalise on the development of IP based Public Voice Networks. The broad managed data services portfolio is designed to remove risk and secure business information; these services are delivered from its World Class hosting centres, which are also connected to the IP network.  InTechnology employs almost 200 people, over 90% of whom are client facing. A newly formed Professional Services division leverages the deep level of skills held by its people, ensuring that the transition to the new world of IP is a smooth one.
 
InTechnology is now an ADIT2 Broadband and ICT Services Supplier Framework Supplier – this Framework can be used by any Public Sector organisation in England to procure services such as Connectivity, WANs, IP Telephony, Hosting and Data Management services.