eBay’s ProStores Selects PowerReviews to Provide Small and Medium-Sized Retailers With Online Customer Reviews

ProStores Encourages Its Merchants to Adopt Customer Reviews – and PowerReviews Express™

PowerReviews (www.powerreviews.com), a leading provider of customer reviews and social merchandising solutions, today announces it is working with eBay’s ProStores (www.prostores.com), a full-featured customizable online store solution for small and medium-sized businesses, to provide easy access to PowerReviews Express™ for ProStores’ merchants (http://ProStores.PowerReviewsExpress.com). PowerReviews Express is an award-winning customer reviews solution designed specifically for small and medium-sized retailers and brands.

“PowerReviews Express is providing ProStores merchants with the same robust reviews solution used by top retailers like REI, Staples and Toys “R” Us, at a price a small business can afford,” said Andy Chen, CEO of PowerReviews. “Over and over again we hear from small businesses that online customer reviews not only help them attract and convert customers but also compete against larger, more well-known players, as customer reviews immediately establish credibility and trust.”

Key benefits of the PowerReviews/ProStores relationship for ProStores merchants include:
Easy Integration – PowerReviews Express is integrated into the ProStores platform, resulting in a streamlined installation process that enables merchants to launch online product reviews within hours.
Enhanced Review Collection – Working with PowerReviews, ProStores merchants can choose to quickly populate their store with customer reviews, through automated post-purchase emails from integrated ProStores partner IMN, thereby maximizing total review collection and resulting sales uplift.
A nearly 20 percent discount on PowerReviews Express post-free trial ($15 off the standard $80 per month fee).
A free 30-day trial of PowerReviews Express.

“Our customers have been requesting a customer reviews feature for a while now, as reviews are becoming a key part of effective merchandising and customer service,” said Angela Troy, General Manager, ProStores. “PowerReviews Express, with its big-company solution tailored to small and medium-sized company needs, enables us to offer our customers the best solution without significant effort or expense.”

The PowerReviews Express solution offers features not found elsewhere in the small and medium-sized business market, including:
Review Snapshot® – an at-a-glance review summary that streamlines the research process for consumers.
Verified Buyer – a feature that builds consumer confidence with more credible reviews.
Affinity Views – the ability for consumers to find reviews from people just like them.
Content Moderation Services (for the merchant) – Each review is read by a PowerReviews moderator and screened for inflammatory and non-product-related content, saving the merchant significant time while leaving full control in their hands for which reviews are displayed on their site.

Several early adopters from ProStores, such as PeppyParents.com and Blue Marble Lighting, have already added the PowerReviews Express solution, inspired by both the potential of boosting their online businesses and increasing customer satisfaction.

About PowerReviews

PowerReviews (www.PowerReviews.com) provides customer reviews and social merchandising solutions to online retailers and brands. The company’s solution for collecting, organizing, structuring, and moderating relevance-based reviews helps significantly boost merchant sales, driving the highest uplift in the industry. In addition to working with more than 350 online retailers, including Staples, Toys “R” Us, REI, Drugstore.com, Gardener’s Supply, Diapers.com, and Jockey, PowerReviews offers an on-demand review solution for small and medium-sized businesses called PowerReviews Express (www.PowerReviewsExpress.com), awarded Small Business Computing’s 2009 Technology Excellence Award for Site Merchandising. PowerReviews also operates a product reviews and recommendation site for consumers, called Buzzillions.com (www.buzzillions.com). The company is headquartered in San Francisco with an international office in London.

Contacts

TidalWave PR
Lisa Tarter, 415-203-2462
lisa {at} tidalwavepr(.)com