ACOM to Use IBM Japan’s Business Transformation Services to Increase Sales Administration Efficiency

ACOM to Use IBM Japan’s Business Transformation Services to Increase Sales Administration Efficiency

ACOM CO., LTD., a leading Japanese consumer finance company and IBM Japan, Ltd. (NYSE: IBM) today announced that ACOM will take advantage of IBM Japan’s Business Transformation Outsourcing (BTO) services to increase the efficiency of its sales administration and support business growth in its loan and credit businesses. ACOM expects this collaboration will help improve the productivity of its sales administration by about 15 percent.

The value of the ten-year BTO contract, which will start in August this year, is approximately 13 billion yen (approx $US112M). IBM Japan has also acquired a five percent share in AB PARTNER CO. LTD., an ACOM subsidiary that provides sales administration services to ACOM and other financial institutions.

ACOM is focused on building its loan, credit card and installment sales finance business, as well as its loan guarantee business, in which the company undertakes, credit examinations for regional banks and other financial institutions on a contract basis. To continue to expand its loan guarantee business, ACOM needed to increase the man-hours and financial resources necessary to manage and store documents. To allow for this expansion and to manage its own contract documents more efficiently, ACOM has outsourced these services to IBM Japan through a BTO arrangement.

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