Wipro BPO Receives ‘highest average rating’ by IDC in Competitive Analysis Report on BPO Players in India for 2009

Report states that the IT Major has been instrumental in defining the next-generation BPO services

Bangalore, India – April 16th, 2009 – Wipro Technologies, the global IT services business of Wipro Limited (NYSE: WIT), announced that its Business Process Outsourcing division, Wipro BPO has received the ‘highest average rating’ among Indian service providers (SP’s) from IDC for providing value-added business process redesign and management.

Wipro BPO was amongst the top five Indian vendors evaluated for the reports, which focused specifically on offshore BPO companies in India, with an IT services legacy that has made a strategic entrance into the BPO market.

This is being demonstrated in the deal with Origin Energy, wherein the company is partnering with Wipro in process transformation to ensure that its retail capability continues to deliver excellence in product development, sales, marketing, and service to its more than three million customer accounts across Australia.

“We have always aimed at bringing creative solutions to clients, and have built teams with sophisticated methods and processes of its own. The report has demonstrated our ability to define winning value propositions and engage at all levels within an organization,” said Ashutosh Vaidya, Head, Wipro BPO. “We believe this recognition validates our strategy and the significant investments we have made to add measurable business value to our clients,” he added.

The study also emphasizes that the potential future leadership position among BPO SPs in India, currently sits with Wipro as it has demonstrated leadership in several criteria like business process redesign, ability to gain market share, operational efficiency and global service delivery capabilities and in developing and introducing new client engagement models. IDC reports that Wipro has been instrumental in defining what the next-generation BPO services will be about.

About Wipro
Wipro Technologies, a division of Wipro Limited (NYSE:WIT) is the first PCMM Level 5 and SEI CMM Level 5 certified global IT services organization. Wipro Technologies was recently assessed at Level 5 for CMMI V 1.2 across offshore and onsite development centers. Wipro is one of the largest product engineering and support service providers worldwide. Wipro provides comprehensive research and development services, IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development, and maintenance services to corporations globally.

In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India, offering system integration, network integration, software solutions and IT services.

Wipro also has a profitable presence in niche market segments of consumer products and lighting. In the Asia-Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro’s ADS’ are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock Exchange – Mumbai, and the National Stock Exchange. For more information, please visit our websites at www.wipro.com and www.wiprocorporate.com.

Media Contacts:
Wipro Technologies

India:

Radhika Mahadevan

Wipro Technologies

+91- 9945042603

radhika.mahadevan {at} wipro(.)com

Purvika Anand

Gutenberg Communications

+91 9901134441

purvika {at} gutenbergpr(.)com

US:

Lavanya DJ

Gutenberg Communications

+ 212).239.8740

lavanya {at} gutenbergpr(.)com

Eric Belove

Wipro Technologies

+ 1 (732).216.6242

eric.belove {at} wipro(.)com

UK:

Rahul Kadavakolu

Wipro Technologies

+44 792 020 5496

rahul.kadavakolu {at} wipro(.)com

Shalini Siromani

Gutenberg Communications

+44.79.6066.3200

shalini {at} gutenbergpr(.)com