Raritan’s Award-Winning CommandCenter NOC Localized for Global Markets

Raritan’s Award-Winning CommandCenter NOC Localized for Global Markets

Raritan, a leading provider of IT infrastructure management solutions ? today released a multi-language version of its award-winning CommandCenter? NOC (CC-NOC) management appliance. The new version — which supports English, French, German, Japanese and Chinese (Traditional and Simplified) simultaneously — enables Raritan to enter new global markets, as well as address the needs of Indian IT organizations.

CC-NOC keeps IT infrastructures under constant scrutiny in order to guard against network outages, degradation, performance slowdowns, security weaknesses and incoming attacks. It enables businesses ? midmarket companies and divisions of larger firms — to identify and solve cost effectively and efficiently a wide range of IT problems before they impact service.

“Our new CC-NOC product enables a global IT organization to implement a ‘follow-the-sun’ approach to provide 24/7 support. The new model enables each IT support staff to view and enter information in their native language,” said Raritan Product Manager James Cerwinski.

“The GUI and asset, SNMP and Windows Management data, for example, are presented in the specific language set on the individual’s browser. CC-NOC helps customers increase service availability and performance, reduce security risks and improve the productivity of their staffs ? no matter where in the world they are located.” Added Mr.Sanjay Motwani, Country Manager, Raritan India

CC-NOC — Identifies, Diagnoses and Resolves IT problems
Through a comprehensive dashboard accessed through virtually any Internet browser, Raritan’s CC-NOC provides availability and performance data on network, systems and applications. In addition, it identifies and keeps track of hardware and software assets, and monitors for security vulnerabilities and intrusions.

CC-NOC is designed to work with Raritan’s CommandCenter Secure Gateway that provides in-band and out-of-band remote access to servers and other IT infrastructure equipment. When trouble occurs anywhere in the network, CommandCenter NOC sends an e-mail alert that contains a link to both diagnostic information about the device that triggered the alarm and to instant, “click-and-fix” out-of-band access to the distressed device. Should users need to reboot remote servers in order to get services back online, they can power cycle servers using the IPMI (Intelligent Platform Management Interface) built into CommandCenter Secure Gateway. More on both products can be found at www.IntegratedControlandManagement.com.