Since the first self-service, interactive kiosk was deployed at the University of Illinois at Urbana-Champaign in 1977, innovation, technology, pricing, consumer acceptance and demand among deployers have converged, creating a market primed for growth.
Today, kiosks are enabled in airports, retail stores, state parks, banks and a multitude of other locations. While the first kiosk was nothing more than an electronic version of an information booth, kiosks now provide advanced interactivity in multiple languages, offering an ever-expanding breadth of services. Some key kiosk applications currently in use include:
Self-service check-out in retail stores
Photographic printing
Self-check-in at airports, hotels and car-rental locations
Bill payment in utilities, retail stores and bank lobbies
DVD rentals
Ticket issuance in transportation systems and movie theaters
Municipal applications such as parking ticket payment, tax collection and vehicle registration renewals
Voting and customer surveying
Human resources and recruitment
Prepaid cellular and prepaid card replenishment
In the new report “Next Generation Financial Kiosks: No Bank, No Card, No Envelope Required” (www.NextGenResearch.com/research/1001994-Next_Generation_Financial_Kiosks), NextGen Research forecasts global markets for financial kiosks and enhanced ATMs will grow at a compound annual rate of 9% to include more than 186,000 financial kiosks and nearly 2.5 million ATMs by 2013, more than half of them installed in the United States.
Says Larry Fisher, Research Director of NextGen Research, “The factors driving growth in this sector include consumers’ ever-increasing acceptance of ATMs; their growing comfort with the technology as ATMs grow increasingly ubiquitous; the declining cost of deploying an ATM, and the untapped potential of developing countries that will see soaring deployments. Coupling those factors with the changing dynamics of the consumer payment systems market, it’s clear that kiosks and ATMs make good financial sense to both deployers and users.”
The “Next Generation Financial Kiosk” report provides detail on the market and its outlook, including:
Market drivers and inhibitors
Detailed descriptions of self-service financial services applications and services
An examination of the regulatory and business challenges within this market
Profiles of leading- and cutting-edge financial kiosk manufacturers and deployers.
NextGen Research is the emerging technology arm of ABI Research (www.ABIResearch.com). NextGen Research informs clients of the outlook for applications currently in use and the opportunities presented by new technologies, so they can make sound business decisions. For more information, please visit www.NextGenResearch.com, or call +1.516.624.2526.
Contacts
NextGen Research
Larry Fisher, 516-624-2526
Fisher {at} NextGenResearch(.)com