UK Financial Services Sector Leads Adoption Of CRM, According To Results Released By CDC Software

UK Financial Services Sector Leads Adoption Of CRM, According To Results Released By CDC Software

NORTHAMPTON, United Kingdom/EWORLDWIRE/Aug. 24, 2006 — The financial services sector when compared to any other is leading best practice when it comes to client management, report 62 percent of customer relationship management (CRM) users surveyed in the U.K. A survey of CRM users commissioned by CDC Software, a leading global provider of enterprise software applications reflects that according to those surveyed, the financial services sector is a clear leader in the implementation and utilisation of CRM within their business. This is followed by the legal sector with 32 percent and the hi-tech sector with six percent of the vote.

Mark Carlile, managing director of CDC Software, EMEA, doesn’t find the results surprising. “Often our financial services customers who are the first to implement new CRM technologies and systems. The very competitive nature of the financial services sector requires financial services companies to fully harness the power of effective client management – to build client loyalty, provide more effective and targeted services and to ultimately ensure they maximise the profitability and longer term value to the business of their clients.

“Other industry sectors in the U.K. can learn from the example set by the U.K.’s financial services sector and realize business benefits from the adoption of best practice methods delivered by effective CRM systems and technology. Increased visibility of operational performance, streamlined process across the value chain and the provision of vital business information in real time enables organisations to react quickly to cross and up-sell opportunities and respond to the changing needs of their customers,” said Carlile.

CDC Software is a global provider of relationship management solutions to a range of vertical markets, including financial service companies and has helped many blue chip organisations worldwide capitalise on market opportunity, manage growth and improve margins.

About CDC Software

CDC Software, The Customer-Driven Company(TM), is a provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability. CDC Software’s product suite includes the Pivotal CRM (customer relationship management), c360 CRM add-on products, industry solutions and development tools for the Microsoft Dynamics CRM platform, Ross ERP (enterprise resource planning) and SCM (supply chain management), IMI warehouse management and order management, Platinum China HR (human resource) and business analytics solutions.

These industry-specific solutions are used by more than 5,000 customers worldwide within the manufacturing, financial services, health care, home building, real estate, and wholesale and retail distribution industries. The company completes its offerings with a full continuum of services that span the life cycle of technology and software applications, including implementation, project consulting, outsourced business services, application management and offshore development. CDC Software is the enterprise software unit of CDC Corporation (NASDAQ: CHINA) and is ranked number 18 on the Manufacturing Business Technology 2006 Global 100 List of Enterprise and Supply Chain Management Application vendors. For more information, visit www.cdcsoftware.com.

About CDC Corporation

The CDC family of companies includes CDC Software focused on enterprise software applications and services, CDC Mobile focused on mobile applications, CDC Games focused on online games, and China.com focused on portals for the greater China markets. For more information about CDC Corporation (NASDAQ: CHINA), visit www.cdccorporation.net.

Forward Looking Statements

This press release includes “forward-looking statements” within the meaning of the United States Private Securities Litigation Reform Act of 1995, and includes statements relating to the ability of the use of Pivotal CRM to increase visibility of operational performance, streamline processes, capitalise on market opportunity, manage growth and improve margins. These statements are based on management’s current expectations and are subject to risks and uncertainties and changes in circumstances.

There are important factors that could cause actual results to differ materially from those anticipated in the forward looking statements including, among others: the conditions of the aviation industry; the continued ability of Pivotal to address industry-specific requirements; demand for and market acceptance of new and existing enterprise software and services; development of new functionalities which would allow customers to compete more effectively and changes in the type of information required to compete in the industry. Further information on risks or other factors that could cause results to differ are detailed in filings or submissions with the United States Securities and Exchange Commission made by the company’s parent, CDC Corporation, including its Annual Report for the year ended December 31, 2005 on Form 20-F filed on June 21, 2006. All forward-looking statements included in this press release are based upon information available to management as of the date of the press release, and investors are cautioned not to place undue reliance on any forward looking statements which speak only as of the date of this press release. The company assumes no obligation to update or alter the forward looking statements whether as a result of new information, future events or otherwise.

CONTACT:
Judith Barnes
Citigate Dewe Rogerson
PHONE. 01604 232223
EMAIL: judith.barnes {at} citigatedr.co(.)uk

WEBSITES: http://www.cdcsoftware.com, http://www.rossinc.com, http://www.pivotal.com

SOURCE: CDC Software