Symantec Survey Reveals That Application Performance Slowdowns Result in Lost Business

Symantec Survey Reveals That Application Performance Slowdowns Result in Lost Business

Symantec Corp. (Nasdaq: SYMC) today announced the findings of a survey conducted in July 2006 indicating that business application slowdowns affect business productivity, customer loyalty, and employee morale. Common impacts of business application performance slowdowns include sluggish response to user commands, long delays in business transactions or processes, and slow loading web pages.

For many organizations, web-based business applications have become essential to daily operations with employees, customers, and business partners. These applications include those used to run business critical processes such as financial and accounting systems, human resources, and inventory management. For consumers, these business applications are the core infrastructures used to automate online transactions such as banking, shopping, and travel.

“Application performance delays are not only costly to the top line but they also erode invaluable business assets such as customer satisfaction and brand loyalty,” said Henri Isenberg, vice president, server foundation and APM product group, Symantec Corp. “Customers have high expectations for their business applications and expect them to perform quickly and consistently. These findings emphasize the need for proactive end-to-end performance management solutions such as Symantec i3 that pinpoint bottlenecks, improve application performance, and increase business efficiency.”

Read the complete Press Release