Rackspace Adds Cloud-Based Archiving for Worry-Free Business Email

Rackspace Archiving Now Available for Hosted Microsoft Exchange and Rackspace Email Customers

Rackspace® Hosting (NYSE:RAX), the world’s leader in hosting, today announced Rackspace Archiving, the newest addition to its leading business-class email hosting service that has over 1.3 million users. The new Rackspace Archiving solution enables hosted email customers to automatically keep a long-term backup of incoming and outgoing email. This archiving service was built to provide customers with the peace of mind that they can retrieve an email at any time using the powerful search functionality, such as when an employee accidentally deletes an important email, or when emails need to be retrieved for a discovery request.

“With email making up the lions’ share of business communications today, the amount of email is vast and unmanageable for many companies,” said Pat Matthews, General Manager of Rackspace Email & Apps. “With the addition of Rackspace Archiving we are delivering a best-in-class business email solution to meet this growing customer need.”

The need for companies to retain and retrieve email data can be a core business need, but it can also have legal consequences. Federal regulations, such as the Federal Rules of Civil Procedure (FRCP), have specific requirements relating to a company’s production and retrieval of electronically stored information. Rackspace Archiving is designed to help companies more easily meet such legal burdens.

“Archiving is more than an email retrieving insurance policy for our business; it’s a part of our operating procedures. We didn’t want to manage the complexity of archiving in-house, so we looked to a hosted solution,” explained Kimberlee Augustine, CEO of DMS & Associates. “When Rackspace showed us their hosted email and archiving offering, we immediately saw the value and were thrilled they managed to make archiving so simple.”

Rackspace Archiving is now available for Rackspace’s Hosted Microsoft Exchange and Rackspace Email customers, and currently includes:
Unlimited storage and unlimited data retention time, built on the Rackspace Cloud
Comprehensive search functionality, including the ability to create and save searches
Data storage in more than one location
Complete control panel administration, with easy setup for new users
Straightforward pricing at $3 per mailbox per month — a fraction of the cost of an in-house archiving system or other online storage solutions
Award-winning Fanatical Support®, delivered 24 hours a day, 7 days a week

“We believe that businesses that manage their own email in-house will see that a hosted email solution is not only more cost effective and more reliable than managing email themselves, it is also the better choice for backup and retrieval of their business-critical email,” said Matthews. “With Rackspace Archiving, we want our customers to truly experience worry-free email.”

About Rackspace Hosting

As the leader and specialist in hosting services, Rackspace® Hosting is changing the way businesses worldwide buy IT. Rackspace delivers computing-as-a-service, integrating the industry’s best technologies into a flexible service offering, making computing more reliable and affordable. A trusted partner to companies of all sizes, Rackspace enables IT departments to be more effective. Rackspace is distinguished by its award-winning Fanatical Support®, furthering the company’s mission to be one of the world’s greatest service companies. Rackspace is recognized as one of FORTUNE Magazine’s 100 Best companies to work for in the US, ranking number 43 on the list. Rackspace’s portfolio of hosted IT services includes managed hosting (www.rackspace.com), email hosting (www.rackspace.com/apps) and cloud hosting (www.mosso.com). For more information on Rackspace Hosting please visit www.rackspace.com.

Forward-Looking Statements

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected releases, development, performance or market acceptance associated with our products and services, including our email products and services; anticipated operational and financial benefits from our products and services, including our email products and services; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from our products and services, including our Archiving services, may not materialize because this product is not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market our products cost effectively, differentiate the product from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with our products, (iii) changes in technology which adversely affect our product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product, and (vi) and other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended June 30, 2009, filed with the SEC on August 11, 2009. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.
Contacts

Rackspace Hosting, Email and Apps
Cameron Nouri, 540-443-2016
Evangelist
cameron.nouri {at} rackspace(.)com
or
Rackspace Hosting
Rachel Ferry, 210-312-3732
Corporate Communications
rachel.ferry {at} rackspace(.)com