Bharti Teletech becomes certified as a Polycom Authorised Service Partner

New Delhi, September 16, 2009: Bharti Teletech Limited, one of the India’s most leading manufacturers and distributors of telecom & allied products, announced today that it has been named an Authorized Service Partner (ASP) under the Polycom Partner Service Program. This program recognizes the commitment of Polycom’s channel partner to provide best-in-class service and support by having met the technical training and service delivery criteria to provide partner installation and support – ensuring that all Polycom customers receive a reliable and consistent level of service wherever they are located.

The certification provides customers with the assurance that Bharti Teletech has the knowledge, training and expertise for the deployment and service of Polycom’s market-leading voice and video conferencing products. Bharti Teletech’s dedicated Polycom service team will ensure the first level of support for service issues is within India, enhancing response times for customers. The services provided by Bharti Teletech will include maintenance, advanced services, training, software support (update & upgrade), telephone support, technical support and end-user customer support.

“We are proud to be recognized by Polycom as one of its Authorised Service Partner in this industry,” said Mr Sunil Kr Goyal, CEO, Bharti Teletech. “This recognition as an Authorised Service Partner demonstrates the importance we place on providing consistent high quality service and support to customers, Now customers of Polycom will benefit with instant product service within India” he further added.

“Polycom has the broadest services coverage of any vendor in the unified collaboration market,” said Mr. Paul Newell, Director, Strategic & Technical Sales and Country Manager, India & SAARC, Polycom. “This certification recognizes Bharti Teletech’s commitment to providing consistent high-quality support in the deployment and service of Polycom solutions – ensuring customers are able to derive maximum return on their investments.”

Polycom Partner Service Program (PPSP)

Under the Polycom Partner Service Program, Bharti Teletech has been authorized to sell Partner Premier Services and provide remote technical help desk support for all products under this scheme. These Partner Premier Service are available at the time of product sale, during the warranty period and after expiry of warranty period also.

When a product is covered under Partner Premier Services, customers enjoy the following benefits:

· Telephone technical support

· Regular information on new software releases to upgrade customers’ products

· Software upgrades/updates for currently registered Polycom products

· Advance replacement within India of any faulty product – saving costs and time associated with sending units outside India

About Bharti Teletech

Established in 1985, Bharti Teletech is a subsidiary of India’s leading business conglomerate, Bharti Enterprises. The company is market leader in landline phones under the Brand “Beetel”. Apart from this, Company is currently engaged into distribution & marketing of wide range of Technology Brands that include Blackberry, Apple, Polycom, Samsung , Sanyo, Panasonic, Sharp, Logitech, Transcend, Aastra Telecom . Bharti Teletech is also into manufacture of high quality landline telephones at its manufacturing operations Ludhiana under Beetel brand for Airtel BSNL / MTNL as well as retail market & exports to over 30 countries across more than 5 continents. Bharti Teletech currently commands a leading share in retail as well as the telecom service provider segments. Buoyed by its experience & success in distribution & marketing as well as the changing sphere of Indian economy, the Company plans to offer a high range of products to the consumers, going forward.

About Polycom

Polycom, Inc. (NASDAQ: PLCM) is the global leader in Telepresence, video, and voice solutions and a visionary in communications that empower people to connect and collaborate everywhere. Please visit http://www.polycom.co.in for more information and follow us on Twitter @AllAboutPolycom

For further information, please contact:

Amrita Kumar/ Tanay Gogoi

Rediffusion- Y&R PR

9871021310/99711794000