CCSS Extends the BRMS Monitoring Capabilities of QSystem Monitor with Additional Pro-Active Commands

September 17, 2009 – QSystem Monitor (QSM), the performance monitoring and reporting solution from CCSS, now includes additional monitors to help BRMS users manage their backup processes more effectively on IBM® Power Systems™ and System i™ platforms. The 2 new commands focus on the message log and media status of the BRMS (Backup, Recovery, Media Services) application and complement the existing BRMS monitoring features of QSystem Monitor that surround BRMS jobs, subsystems, job queues, library attributes and file management.

The first new command, MONCHKBML (Check BRMS Message Log), allows users to monitor the total number of a nominated message currently present in the BRMS log. There are many critical messages generated by BRMS that if missed, could impact the important backup process with an unnecessary delay. Through QSM’s MONCHKBML command, users can identify these types of critical messages, for example, ‘cartridge not available’ and take the necessary action before this condition impacts the process. Individual thresholds can also be assigned to each message according to the requirements of that particular user environment. When setting up their requirements, users can select from a choice of 3 different collection intervals: *MONITOR – where the program will use the same collection interval as the monitor, *DELAY – where the program will wait for a specified number of seconds between collections, and *RSMTIME – where the program will wait until a specified time of day to run. Examples of other types of critical messages that can be selected for monitoring under the MONCHKBML command include ‘cartridge not found’, ‘volume ID does not match cartridge ID’ or ‘volume is write protected’.

The second new command, MONCHKBMS (Check BRMS Media Status), allows the user to monitor the total number of tapes in a specified status: by location, container, media class, system or type of value. There are 3 value types to choose from: *TOTACT – which returns the total number of active volumes, *TOTEXP – which returns the total number of expired volumes, and *TOTVOL – which returns the total number of volumes. As with MONCHKBML, thresholds can be assigned for each message but in this case, these operate on an inverted threshold scale to show if a value is less than it should be. For example, if there were fewer than the required number of tapes needed for a backup on a particular system, the actual number available (e.g. 20) and the required number (e.g. 25) would both appear in the message. When defining the parameters of these messages on the system, users can choose from the same 3 collection interval options (*MONITOR, *DELAY or *RSMTIME) as with the MONCHKBML command.

QSystem Monitor users benefit from a visual representation of their BRMS monitoring capabilities via the online console (refer to BRMS Screenshot.jpg). In an ‘All Systems’ view, a dedicated bar is seen for each critical message, grouped according to the commands. For example, one view would show the nominated message ID’s in the BRMS log. There may be 4 ID’s in total that have been defined but only 1 active alert each for 2 of those ID’s – the other inactive ID’s may be shown as green bars with a ‘0’ value attached, indicating those monitors are running but currently there is no activity. Where there is activity, the bar will turn red, bringing it to the attention of the operator with a value as to how often this message has appeared. From here they can view a separate window of the current thresholds. This will give them all the critical information relating to that red bar in an instant including a full message description, date/time, severity, values and related system details.

Paul Ratchford, Product Manager for CCSS says, “BRMS users are by definition a group with a firm appreciation for the importance of tracking and managing their data and the media resources they use to do that. These new commands extend the benefits of our own pro-active approach to system management into the BRMS domain. BRMS users don’t have to watch and manage that critical backup process at every stage. If something’s not in place or messages are coming through to let them know something’s awry, there’s no chance they’ll miss that. It’s a case of increasing visibility for greater efficiency and giving managers sufficient time to respond to issues before they impact important processes. This translates as real value to the environment as it reduces the likelihood of the types of problems that tend to eat up people’s time and resources in solving them.”

For more information on QMessage Monitor, please visit:
http://www.ccssltd.com/products/qsystem-monitor/

ENDS

About CCSS
CCSS develops, supports and markets IBM i (on Power Systems & System i servers) performance monitoring and reporting, message management and remote management solutions. An Advanced IBM Business Partner, CCSS develops powerful solutions to support some of the world’s most demanding IBM i environments across many industries including insurance, banking, pharmaceutical and manufacturing. Existing customers that rely on CCSS’s feature-rich solutions include leading organizations such as Volvo, Mattel, Newell-Rubbermaid, The Royal Bank of Scotland, Siemens Healthcare, RWE npower and Waterstone’s.

CCSS is headquartered in Gillingham, Kent, UK with key regional headquarters in Raleigh, North Carolina, USA; Bonn, Germany and Makati City, Philippines together with a global agent network spanning Austria, Portugal, the Netherlands, Switzerland and Sweden.

www.ccssltd.com