ACS Selected as Key Reseller for Kaseya® IT Automation™ Platform

ACS to re-sell IT automation software to help private and public sector organisations streamline in-house IT function and boost operational efficiency

Lausanne, Switzerland, 6th October 2009: Kaseya (http://www.kaseya.co.uk), the leading global provider of information technology (IT) automation software for IT solution providers and corporate organisations, today announced that ACS Office Solutions has been selected as a reseller for the Kaseya IT Automation™ platform. ACS, which already uses the platform to provide managed IT services for small to medium-sized business customers, is now offering the solution to larger private and public sector organisations, to enable in-house IT departments to streamline their service desk and proactively manage their networks.

Based in Northampton, ACS Office Solutions works with private and public sector organisations to provide best-of-breed solutions that combine market-leading IT products, value-added services and consultancy. Over the last 12 months, ACS has been using Kaseya’s platform to offer a managed IT service, using the integrated web-based interface to manage, monitor and proactively maintain servers, PCs, laptops and network components for customers.

By reselling the platform, ACS can empower in-house IT departments to automate and schedule IT tasks and procedures such as patch management, asset management and software upgrades, without technicians needing to visit every machine to carry out routine maintenance. Continuous monitoring of all machines on the network also means the Kaseya platform will pick up and report on any issues, which can be quickly and easily fixed by the in-house service desk remotely, via the central control panel.

Because ACS is an active user of Kaseya’s IT automation platform, the company can directly demonstrate the working solution on its own network to potential customers, enhancing the sales process and actively showing the features and ease-of-use of the system.

“The Kaseya platform is invaluable in enabling ACS to deliver high quality, proactive managed IT services for small to medium sized customers and we’re keen to help in-house IT departments streamline their own operations,” explains explained Jon Thorpe, managing director of ACS Office Solutions. “By reselling the Kaseya IT Automation platform, we can broaden our reach to larger private and public sector organisations and with our hands-on knowledge of the system we are ideally placed to highlight the key features and benefits that an automated IT approach can deliver.”

Phil Sansom, VP Public and Private Sector Sales, EMEA, Kaseya, said: “The majority of IT departments are struggling to cope with budget cuts, manage increasingly dispersed and mobile workforces, and are under pressure to maintain user satisfaction. By using an integrated management platform that leverages IT automation, in-house IT departments and IT services providers can easily and cost-effectively manage and support dispersed networks, while increasing staff productivity to make it possible to concentrate on higher value tasks. ACS has experienced first-hand the benefits an automated approach can deliver and is ideally placed to take our solution out to the market.”

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About Kaseya

Kaseya is a global provider of IT automation software for IT Service Providers and Public and Private Sector IT organisations. Kaseya’s IT Automation Framework allows IT Professionals to proactively monitor, manage and maintain distributed IT infrastructure remotely, easily and efficiently with one integrated Web based platform. Kaseya’s technology is licensed on over three million machines worldwide. For a free 30 day trial of the Kaseya solution, please visit http://www.kaseya.co.uk/forms/free-trial.aspx

About ACS

ACS works in partnership with private and public sector organisations across the UK, delivering best-value solutions through a combination of product supply, value added services, knowledgeable advice and dedicated customer service. With 14 years of sustainable, profitable growth, ACS has a long and enviable track record of helping customers save time, money and hassle. For more information, please see www.pic365.co.uk