Leading Service Provider in Mexico selects DIGITALK for rapid service rollout

Ekofon, Mexico’s first service provider to offer competitive calling services has selected the DIGITALK Multiservice Platform (MSP) to offer enhanced services in the USA and Mexico.

Since market liberation in Mexico in 2006, Ekofon have established and maintained their position as leading alternative providers in long distance calling services; including the successful ‘Saludo’ brand calling card, wholesale service provision for high volume carriers worldwide and services for more than 50,000 subscribers. The introduction of the DIGITALK Multiservice Platform allows Ekofon to transfer their service operations onto a single platform for rapid new service launch and consolidated management, rating, billing and reporting. The initial launch phase sees the transfer of the Retail and Wholesale Prepaid Calling Card services migrating to the DIGITALK MSP with DIGITALK’s Broadband Telephony service to follow.

In addition, Ekofon are already in negotiation with wireless carriers to establish themselves as an MVNO, using DIGITALK’s Prepaid Mobile solution.

Victor Trevino, President of Ekofon details the selection process “We were initially looking for a solution that was strong on wholesale with the ability to deliver prepaid retail as secondary. DIGITALK’s reputation as leaders in the prepaid calling card markets brought them to our attention and after evaluating eight solutions in total, the DIGITALK range of services, the speed of deployment, and being able to consolidate platform management was an unbeatable proposition.”

“We will immediately see operational cost reductions and have greater control over our services by moving to our own dedicated platform.”

Mark Ashdown, DIGITALK’s EVP of Sales and Marketing added “Ekofon’s service launch plan is exemplary of DIGITALK’s ability to support leading innovative service providers globally. This demonstrates that seizing the opportunities rapidly pays dividends and we look forward to seeing Ekofon develop in these expanded markets.”

For more information: www.digitalk.com

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About DIGITALK
DIGITALK is a leading independent communications platform and applications vendor that enables service providers to roll out enhanced services rapidly and profitably. Service-ready applications include; Prepaid Calling Card, Broadband Telephony, IP Virtual Office, Service Numbers and Prepaid Mobile.

Founded in the UK in 1996, DIGITALK has installed more than 1200 service platforms worldwide, and has over 400 customers, ranging in scale from smaller service providers to national incumbent operators.

The success of DIGITALK and its customers is based on a suite of pre- and post-paid applications built on a platform that offers NGN and TDM deployment options, integral network, operations and business support capabilities, and a service creation environment for service innovation.

DIGITALK customers are supported world-wide by comprehensive 24×7 SLAs backed by full on-line case management.

For further information: www.digitalk.com

Kate Cash
+44 (0)1908 425000
kate.cash {at} digitalk(.)com

About Ekofon
EKOFON is the leading provider of prepaid telephony services to consumers in Mexico with an expanding presence with the Mexican consumers in the United States.

EKOFON’s solutions provide consumers easy to use, high quality, and low cost services to help them stay in touch with their loved ones using any type of telephone: public, fixed, mobile or broadband. EKOFON offers comprehensive solutions, including prepaid telephone cards, private label telephone cards, rechargeable accounts, and broadband telephony.

EKOFON’s distribution channels include:
1. Internet website (URL: http://www.ekofon.com),
2. Ekofon’s direct sales force thoughout Mexico,
3. Alliance and joint marketing efforts with the third largest bank in Mexico,
4. Retail chains like Walmart.
5. Resellers.

EKOFON’s flagship telephone card product called, ¡Saludo!, evolved into a market leading prepaid solution by adapting to Mexico’s market needs and serving both Mexican nationals with relatives abroad and expatriates living in the country. Several newspaper and magazine articles have highlighted EKOFON’s presence in the market: Crain’s Mexico named EKOFON “The David of Long Distance” and the business publication “Alto Nivel” described EKOFON as “The Best Long Distance Business”. A collection of press, radio and television quotes about EKOFON can be found at the company blog in the following URL: http://blog.ekofon.com/.

For further information: www.ekofon.com

Jose Luis Ortiz
+52 (55) 5227-7380
jortiz {at} ekofon.com(.)mx