IBM Introduces Services to Enable Virtual Computing

IBM Introduces Services to Enable Virtual Computing

IBM (NYSE: IBM), the world’s leading information technology (IT) services provider, today introduced a service product that helps businesses utilize virtualization technologies to simplify computing in the workplace. The new Virtual Infrastructure Access service product enables centralized computing at the server level and provides workers security-rich access to applications, information and resources. As part of the service product introduced today, a highly skilled team of End User Services experts from IBM will provide consultation, assessment, planning, design and implementation to help clients deploy virtual infrastructures for security-rich end user computing.

The Virtual Infrastructure Access service product represents the latest step in IBM’s strategy to deliver traditional labor-based technology services in a manner more similar to the delivery of technology products. “IBM can help businesses optimize their end user environments by integrating, deploying, and innovatively managing multiple end user devices and software platforms that can increase employee performance and productivity, while freeing IT staff to focus on creating new business value,” said John Visentin, vice president, IBM End User Services. “The new IBM Virtual Infrastructure Access service product provides security-rich access to applications, information and resources anytime, from virtually anywhere.”

Today’s explosion in end user technology poses challenges for businesses including device proliferation, support for a dispersed workforce, backup and recovery of distributed data, IT environment complexity, increasing support costs and increased security risks. The need to support new end user technology places strain on IT managers needing to support complex systems and ever-increasing employee IT needs.

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