Ca selected by industry group to monitor Next-generation telecom and voip services

Ca selected by industry group to monitor Next-generation telecom and voip services

CA (NYSE: CA) today announced that its industry-leading enterprise application management solutions, Wily Introscope and Wily Customer Experience Manager (CEM), have been selected to provide real-time performance monitoring for the Accelerated VoIP and IMS Services (AVIS) Catalyst Project.

Organized by the TeleManagement Forum, the AVIS Catalyst Project was created for the telecommunications industry to serve as a reference architecture for a VoIP provisioning system based on IP Multimedia Subsystems (IMS) and Service Oriented Architectures (SOA). CA solutions are used by the top 20 global telecommunications providers and the top 10 multi-service providers in North America to unify and simplify the management of applications, network components and systems.

“CANTV is very excited to support the AVIS project because by working with industry leaders we receive access to the cutting-edge IMS technology,” said Argenis Gomez, manager at VoIP provider CANTV in Venezuela. “This is a great opportunity for us to test the reference architecture that provides the key elements of IMS infrastructure and assures the performance, availability and quality of the delivered services. This means our customers will be better served, and we protect our revenues.”

Wily Introscope has been chosen to provide performance monitoring of the AVIS Catalyst provisioning process and Wily Customer Experience Manager has been chosen to provide quality-of-service and SLA management for AVIS customer self-service and order management portals. Theses solutions are used by leading service providers to optimize the performance and availability of next-generation software-based OSS/BSS applications and service delivery environments. This allows service providers to increase revenue by deploying new services faster, accurately monitoring SLAs, avoiding extra costs from regulatory non-compliance and preventing churn due to unsatisfied customers.

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