Lawson Software to Deliver Managed Hosting for Lawson Enterprise Applications

Lawson Software to Deliver Managed Hosting for Lawson Enterprise Applications

Lawson teams with IBM to offer Lawson Total Care Platinum hosting and application management services

Lawson Software (Nasdaq:LWSN) today announced it will offer Lawson Total Care Platinum, a managed hosting offering designed to help customers get the most out of their Lawson ERP investment while minimizing demands on customers’ IT resources. Total Care Platinum builds upon Lawson Total Care, the company’s tiered maintenance and support program, to provide a total ERP package – from software through support and delivery, including full hosting and application management services.

Lawson Total Care Platinum is designed to simplify the enterprise application ownership experience for customers. With Total Care Platinum, Lawson lays the foundation for its Software as a Service (SaaS) model, by offering customers a single price, contract and point of contact for all aspects of managed hosting for their Lawson installation, including hosting services provided by IBM Hosting in its world-class certified data centers.

As part of an expanded alliance between the companies, IBM will also be the primary hosting provider for Lawson’s future on-demand and hosted offerings. With more than 3,000 joint customers worldwide, IBM and Lawson are focused on helping customers move to an open standards-based service-oriented architecture (SOA), which helps them automate business processes with their customers, partners and suppliers.

“This agreement represents a natural progression of our already successful relationship with IBM,” said Jim Anderson, executive vice president, Lawson Professional Services. “Total Care Platinum gives our customers a top-notch hosted ERP solution tailor-made for their industry with much less up-front investment than is required in traditional implementations and use of their Lawson applications. We mean it when we say we’re going to make it simpler to own and use enterprise applications with Lawson.”

Total Care Platinum provides the application and technical expertise needed to maintain and optimize Lawson applications in a more predictable, cost-effective manner throughout the customer’s lifecycle. The program was designed to help take the burden off customers’ internal IT teams for tasks such as corrections and fix packs, custom modifications, upgrades, administration of software installations, security administration, database administration and system maintenance. With Total Care Platinum, customers can expect:
Accountability: Guaranteed service levels, clear associated pricing and quality standards so Lawson customers know up-front what to expect
Financial predictability: Cost savings or cost avoidance can be realized by leveraging IBM’s world-class data centers and Lawson’s global application management expertise
Reliability: With contractually committed service levels of 99.7 percent system uptime and response times of 30 minutes or less for issues of critical severity, customers can redirect financial and human capital to core strategic businesses initiatives.
Benefits Realization: Competitive pricing and world-class services will help Lawson customers realize measurable returns on their investment in Lawson

The Lawson Total Care program was designed based on customer requests for support and maintenance from Lawson that allow options to fit their budget and in-house expertise. With the addition of Total Care Platinum, Lawson Total Care now offers four different levels: Product maintenance and base support (Bronze), more comprehensive support offerings and personalized care (Silver), customer-tailored application management services (Gold), and full application management and hosting (Platinum).

About Lawson Software

Lawson Software provides software and service solutions to 4,000 customers in manufacturing, distribution, maintenance and service sector industries across 40 countries. Lawson’s solutions include Enterprise Performance Management, Supply Chain Management, Enterprise Resource Planning, Customer Relationship Management, Manufacturing Resource Planning, Enterprise Asset Management and industry-tailored applications. Lawson solutions assist customers in simplifying their businesses or organizations by helping them streamline processes, reduce costs and enhance business or operational performance. Lawson is headquartered in St. Paul, Minn., and has offices around the world. Visit Lawson online at www.lawson.com.

Forward-Looking Statements

This press release contains forward-looking statements that contain risks and uncertainties. These forward-looking statements contain statements of intent, belief or current expectations of Lawson Software and its management. Such forward-looking statements are not guarantees of future results and involve risks and uncertainties that may cause actual results to differ materially from the potential results discussed in the forward-looking statements. The company is not obligated to update forward-looking statements based on circumstances or events that occur in the future. Risks and uncertainties that may cause such differences include but are not limited to: uncertainties in Lawson’s ability to realize synergies and revenue opportunities anticipated from the Intentia International acquisition; uncertainties in the software industry; uncertainties as to when and whether the conditions for the recognition of deferred revenue will be satisfied; global military conflicts; terrorist attacks; pandemics, and any future events in response to these developments; changes in conditions in the company’s targeted industries; increased competition and other risk factors listed in the company’s most recent Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission. Lawson assumes no obligation to update any forward-looking information contained in this press release.
Contacts

Lawson Software
U.S. Media:
Joe Thornton, 651-767-6154
joe.thornton {at} us.lawson(.)com
or
Europe Media:
Lut Verschueren, +32-9-236-16-36
Lut.verschueren {at} be.lawson(.)com
or
Australia/New Zealand Media:
Lannette Cox, +61-2-8437-5803
Lannette.cox {at} au.lawson(.)com
or
Weber Shandwick
Niki Larsen, 952-346-6268
nlarsen {at} webershandwick(.)com