IBM Signs EURO 1.5 Billion Contract with ABN AMRO to Manage Infrastructure Services

IBM Signs EURO 1.5 Billion Contract with ABN AMRO to Manage Infrastructure Services

IBM announced today that it has signed a global contract with Dutch global bank ABN AMRO to implement an on-demand IT infrastructure that will enable the bank to more rapidly roll out additional services while significantly reducing IT costs. The contract, worth about EURO 1.5 billion over 5 years, supports ABN AMRO operations worldwide and represents the most extensive rollout of IBM’s data center automation technology, called Universal Management Infrastructure.

As part of the contract, IBM will establish an Innovation Center to develop highly advanced IT services to support new financial products.

IBM will support ABN AMRO desktop PCs as well as associated printers and PDAs, freeing the bank from maintaining and updating these systems. The end users will be supported by IBM’s global help desk, providing a single point of contact for bank employees.

“In the world of modern banking, technology drives customer satisfaction as well as bottom line results,” said Hugh Scott Barrett, COO and Managing Board Member, ABN AMRO. “IBM’s technology expertise, in conjunction with its knowledge of the banking industry will underpin the value of this global IT relationship, supporting ABN AMRO in building sustainable competitive growth for the organization.”

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