Verizon Small-Business Topic: Business E-Mailing Etiquette

Most business communication today is done via e-mail. It can be fast, efficient and less intrusive than picking up the phone to call the recipient. However, it can also cause unintended and embarrassing problems when senders don’t follow some basic ground rules. So Verizon is offering some tips for avoiding the most common e-mailing pitfalls.

“With e-mail now the norm in offices, people forget that it’s still business,” said Michael Schaefer, director of business broadband services for Verizon. “The messages that are sent are less formal; some messages are sent ‘reply to all’ when it’s not necessary; and the purpose for writing the e-mail is often hard to understand.”

Verizon provides 2.5 million small businesses with its business e-mail service, which includes domain name e-mail and security suite to block against spam, viruses and more.

Read the complete Press Release