HP Helps Customers Cut IT Service Management Implementation Time in Half and Reduce Costs

HP Helps Customers Cut IT Service Management Implementation Time in Half and Reduce Costs

HP today introduced software and services to help enterprises cut their network management software implementation time in half and reduce costs. IT Service Management (ITSM) is a critical component of the HP OpenView portfolio, which dynamically links business and IT to gain immediate insight and control over IT infrastructures. To help enterprises realize a faster return on their investments when transitioning into a provider of IT services, HP introduced:

HP ITSM Express Pack for Consolidated Service Desk – which combines HP OpenView software and best practices to help IT reduce costs, enhance agility and improve quality of services by implementing information technology infrastructure library (ITIL)-based HP ITSM Reference Model processes in record time. HP ITSM Assessment Services portfolio – which offers services to identify critical readiness gaps and specific recommendations to help IT balance the key elements of its operation.

“A pioneer in ITSM with more than 10 years of experience, HP brings people, process and technology together to enable an Adaptive Enterprise that synchronizes business and IT in order to quickly respond to change,” said Todd DeLaughter, vice president and general manager, Management Software Business, HP. “For CIOs looking for a fast way to implement standard core ITSM processes based on ITIL, these offerings can help them achieve their goals faster and more effectively with proven, repeatable results.”

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