CA Customers Embrace Eitm Vision To Maximize Total Returns On Technology Investments

CA Customers Embrace Eitm Vision To Maximize Total Returns On Technology Investments

CA (NYSE: CA) today announced that its customers are successfully applying its EITM vision to maximize the total business value generated by their investments in IT. Their successes-which include improved service levels, more efficient IT operations, and tighter alignment between technology spending and strategic business imperatives-are a direct result of implementing CA Capability Solutions, which unify and simplify the way they govern, manage and secure IT.

OppenheimerFunds Inc., a leading asset management firm, is leveraging CA’s Capability Solutions to bring critical discipline to its IT Governance processes, ensuring that resources are consistently allocated where they will have the greatest strategic impact. OppenheimerFunds expects to be able to shift approximately 15 percent of its IT budget from activities that support its business operations to those that transform it. OppenheimerFunds is also using these Capability Solutions as the foundation of its ITIL automation initiatives-which help the company optimize use of its IT resources and improve the level of service it delivers to both its end-users and customers.

“The web-based services OppenheimerFunds provides to financial advisors and brokers have helped us become the top-ranked company in our industry for customer service,” said Laura Leitzinger, senior vice president of Change and Risk Management at OppenheimerFunds. “By enabling us to optimize the way we use our infrastructure to ensure the quality of services we deliver to customers-and by helping ensure we are spending our IT budget on activities that are of strategic importance-CA’s solutions are effectively supporting our growth strategy, which is based on continuing to differentiate the quality of our services from those of our competitors.”

Global insurance giant AXA is also reaping significant business value by embracing CA’s EITM vision. The company has implemented CA’s integrated solutions for governing, managing and securing IT to create a more agile enterprise infrastructure that can readily support business change and growth. AXA has also achieved quantifiable productivity gains in software development, IT administration, and service level management. These productivity gains enable AXA to support the growth of its business without experiencing proportional growth in its IT budget.

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