Alcatel-Lucent’s OmniTouch My Teamwork Unified Conferencing and Collaboration Solution performs under Miercom security audit

Alcatel-Lucent’s OmniTouch My Teamwork Unified Conferencing and Collaboration Solution performs under Miercom security audit

Alcatel-Lucent (Euronext Paris and NYSE: ALU) and Miercom today released findings that validate the robust security capabilities of Alcatel-Lucent’s OmniTouch My Teamwork Unified Conferencing and Collaboration Server based on Miercom’s performance reliability and security testing. The report confirms that despite numerous targeted Miercom DoS security attacks, the server continued to perform conference call setup and operations without failure. Furthermore, Miercom tested the solution’s end-to-end security using TLS and SSL protocols with impressive results on maintaining secure IM (instant messaging) and data sharing (collaboration) applications.

Alcatel-Lucent engaged Miercom to independently substantiate the operation of the solution in the Miercom labs focusing on two main functions of the server — security and reliability of telephony conferencing and data collaboration. Because OmniTouch My Teamwork uses SIP (Sessions Initiation Protocol) for call processing, some attacks were designed specifically to degrade or cause failure in SIP telephony servers. Miercom found the telephony conferencing features continued to perform call set-up and function properly despite the attacks. With the data sharing tests, attacks were mostly denial of service types and targeted different ports on the server. In this test bed, application sharing and instant messaging between two test users in a shared desktop environment continued to operate.

“In the Alcatel-Lucent OmniTouch My Teamwork conferencing and collaboration environment, any issues related to security or attacks on the network have shown in our testing to be resilient to failure and assure that the day-to-day business will continue within an enterprise,” said Robert Smithers, CEO Miercom. “Security is a key issue at all levels of IT management. Conferencing and collaboration are tools that are supposed to help businesses do more with their employees’ time and if these tools are under attack or threatened, it slows down the wheels of progress.”

Miercom also monitored the traffic between the PC clients and the OmniTouch My Teamwork server to test the use of TLS (Transport Layer Security) and SSL (Secure Socket Layer) protocols to enhance encryption and security when engaged in a multimedia session. In this scenario, the results showed the communication was certificate-secured using both protocols for conference bridge set-up, instant messaging, and data sharing. “This was impressive from our perspective,” added Miercom from the report. “The TLS and SSL protocols extend from ‘end-to-end,’ so wherever the client PC was located within the network, the connection through the network to the OmniTouch My Teamwork server maintained a secure protocol.”

Read the complete Press Release