Verizon Celebrates Opening of Providence Fiber Solutions Center

Verizon Celebrates Opening of Providence Fiber Solutions Center

Many of Rhode Island’s top public officials and union leaders joined Verizon employees in celebrating the opening of the company’s new Fiber Solutions Center (FSC). The center will provide Verizon’s customers with the highest-quality support for all their broadband services provided over Verizon’s new fiber-to-the premises network. The new center, located at the company’s state headquarters at 234 Washington St., supports Verizon’s new fiber-based services, known as FiOS (FYE-ose). The center’s staff handles calls from FiOS customers in not only Rhode Island, but throughout the region. Trained specialists answer technical questions and assist customers in correcting any problems.

The center has already created over 100 new jobs, with more expected as Verizon’s FiOS Internet Service grows in popularity and availability, and as the company begins offering FiOS TV. Verizon is building its fiber-to-the-premises network in more than half the states in which it offers landline communication services, including Rhode Island. FiOS Internet Service is currently available in Warwick and North Kingstown.

Read the complete Press Release