IBERIABANK Corporation Counts on Varicent for Sales Performance Management

IBERIABANK Corporation Counts on Varicent for Sales Performance Management

Varicent SPM Provides Dashboard for Self-Service Reporting, Aligns Individual Metrics with Corporate Objectives

Varicent Software, the only provider of complete solutions for sales performance management (SPM), today announced it has been selected by IBERIABANK Corporation, (NASDAQ: IBKC) , to deliver a comprehensive sales performance management platform for its Retail Banking Business. IBERIABANK Corporation is turning to Varicent Sales Performance Management (Varicent SPM) to deliver a self-service dashboard for all Retail Banking sales representatives to track and monitor their performance, while also ensuring individual performance is reflecting the overall strategic goals of the bank.

“Our corporate philosophy is to exceed customer satisfaction at every point of contact,” said Michael Naquin, Senior Executive Vice President, IBERIABANK Corp. “By deploying SPM across our Retail Banking business, we feel our Retail Banking sales representatives will have up-to-date information via a dashboard, and our processes will be better adapted for greater customer service.”

IBERIABANK Corporation selected Varicent SPM to help support an increased focus on growing deposit and loan balances and other key business drivers. Additionally, Varicent will provide the company more comprehensive workflow between management, branch offices and individual bank employees, enable self- service monitoring via a performance management dashboard, and deliver management tools for more agile decision making.

“One of our goals in evaluating technology options on the market was to not just solve today’s problem, but also anticipate tomorrow’s challenges,” said Jack Deano, Executive Vice President and Chief Technology Officer. “We felt Varicent delivered both the core ICM component and the additional SPM features that would integrate easily with our existing enterprise systems.”

“SPM solutions provide the foundation for pay-for-performance programs,” said Marc Altshuller, executive vice president, worldwide field operations, Varicent. “Many studies show that pay-for-performance programs are growing in importance and strategic value, regardless of industry. Varicent customers such as IBERIABANK understand that sales performance management gives them a competitive advantage.”

Sales performance management focuses on sales planning, modeling and dashboarding for territory management, quota planning, commission and incentive compensation calculations and management, and sales performance analytics. Varicent’s flagship product, Varicent SPM, helps companies better manage, measure and understand the economic impact of their variable compensation programs.