American Customer Satisfaction Index: FedEx Also Tops Among 130 Companies Rated
FedEx Corp. (NYSE: FDX) today was rated Number One in customer satisfaction in its industry and also first among about 130 companies rated overall by the University of Michigan’s American Customer Satisfaction Index (ACSI).
The ACSI is the only national, cross-industry measure of the [...]

ForeSee Results, the market leader in online customer satisfaction measurement and management, today announced that it has been selected as the vendor of choice for online customer satisfaction management and measurement for the federal government through 2012.
ForeSee Results uses the methodology of the University of Michigan’s American Customer Satisfaction Index (ACSI) to help federal [...]