Companies need to re-evaluate online customer service channels to meet EU directives
27 November 2008; Companies with consumer facing websites may need to re-evaluate their existing online service systems in order to provide fast, efficient responses to customer enquiries warns Eptica (www.eptica.com). Companies who overlook this advice could fall foul of EU e-commerce directives leading [...]

Bersin & Associates Highlights Softscape’s Extensive Software Configurability as Key Market Differentiator in Latest Industry Report
Softscape, the global leader in integrated people management software, today announced that the latest Bersin & Associates Report, “The Essential Guide to Employee Performance Management Systems”, identifies the company as one of the most experienced solutions provider in the [...]

Mystery shopper research highlights failure to facilitate person-to-person contact via the web
Woking, UK, October 14th 2008: A new financial service benchmark report shows the industry is missing out on online sales opportunities by failing to provide online visitors with easy access to human contact. The mystery shopper research, commissioned by Rostrvm Solutions, reveals that while [...]

$50 million investment that changes the way Financial Executives do business
The financial services community is facing bad news. Its institutions are creaking, its belief is crumbling, and regulation is getting tighter. Finally, there is some good stuff.
A new website is being launched for the financial services community, and it stands to change the way [...]

1st September 2008: Oceanus has appointed two new directors to enhance its push into the current tough marketplace.
John Sutton is to be operations director, while David Ward is to be technical services director. Both John and David have been with Oceanus for 10 years and have made key contributions over that period, providing a combination [...]

OB10’s client, Kellogg’s, celebrates their two awards won in Barcelona at the IQPC Shared Services Week. Kellogg’s won the highest achievement award – ‘Shared Service Centre Organisation of the Year’ – which acknowledges Kellogg’s emphasis on efficient automation and procurement and the ‘Shared Services Employer of the Year Award.’
Kellogg’s, the world’s largest manufacturer of Ready [...]

Barclays relies on subscription-based security testing service from Veracode to help manage risk from COTS software and offshore code
Burlington, Massachusetts and London – 2 June, 2008 – Veracode, the leading provider of on-demand application security testing solutions, announced today that it has won the award for Information Security Project of the Year in The Banker [...]

Company launches new white paper on how to be an employer of choice
The Structure Group, the leading specialist consultancy operating in the energy, utilities and financial services sectors, is celebrating a phenomenally successful evening at the Great Places to Work annual award ceremony. The company is officially both the second best place to [...]

ICOrecruitment to Offer End-to-End Resourcing Solution
iCore Ltd, a leading IT management consultancy, has added a new arm to its business to address IT staff resourcing. ICOrecruitment, will offer a complete resourcing solution from consulting and interim placements, through to contract and permanent recruitment. ICOrecruitment will extend iCore’s capabilities, enabling the company to provide current [...]

HP (NYSE:HPQ) and Barclays today announced that they have signed a letter of intent to introduce HP technology that is expected to significantly reduce energy consumption and carbon emissions associated with Barclays’ new major data center in Gloucester, U.K.
HP Dynamic Smart Cooling technology is part of a package of energy-saving measures that will allow [...]