HOV Services Ltd, India’s top tier BPO Company and a leader in Global KPO space today announced its second quarter & half yearly results ended September 30, 2009.
Financial Highlights for Second Quarter ended September 30, 2009
Consolidated Financial Performance for the Second Quarter ended September 30, 2009
– Total Income for the Second quarter [...]

London, UK; Philadelphia, Lindon, USA; Hyderabad, India; Thursday 12th February, 2009:
AppLabs, the world’s largest independent testing, quality management and certification solutions company announced today that the company has been named to ‘The Global Services 100’, a 2009 list of the top global providers of business and technology services, for the second straight year. The list [...]

By 2012, non-voice BPO will represent 90% of the total addressable offshore BPO market opportunity of $220-280 billion
India and the Philippines together account for 50% of the offshore BPO market currently
Out of the $35-37 billion offshore BPO market in 2008, India remained the leading offshore destination with 35% market share. With a size barely 1/10th [...]

Avaya’s BPO solutions significantly cut costs and generate seamless operational efficiency
FOR IMMEDIATE RELEASE: Wednesday, September 10, 2008
New Delhi – Avaya GlobalConnect, one of India’s leading business communications solutions providers, has welcomed the relaxation of regulations for the BPO industry by DoT. Through a recent announcement initiated by OSPAI (Others Service Providers Association of India), DoT [...]

2008 FAO Summit
Outsource Partners International, Inc. (OPI), a leading provider of finance and accounting outsourcing (FAO) as well as related services, announced today that it has been recognized as the 2008 FAO Provider of the Year for the Middle Market by FAO Today Magazine.
This is not the first time that OPI has been recognized [...]

Leading specialist insurance BPO services provider honours South of England bodyshops for excellence in accident management service
WNS Assistance Ltd., a subsidiary of WNS (Holdings) Limited (NYSE: WNS), a leading provider of offshore business process outsourcing (BPO) services, today announced it has awarded leading UK auto repair shops for exceptional service at its inaugural Bodyshop [...]

Sutherland Global Services, a leading multi-national Business Process Outsourcing (BPO) provider, received top honors at the 2008 Process Excellence Awards held by the International Quality & Productivity Center (IQPC). Sutherland secured the top spot overcoming stiff competition from some of the world’s largest corporations in the financial services, technology and energy industries. Sutherland won first [...]

eTelecare Global Solutions (NASDAQ:ETEL)(PSE:ETEL), a leading provider of complex business process outsourcing (BPO) solutions, announced that ContactCenterWorld has awarded the company two Top Outsourcer rankings for 2007 among BPO providers with more than 1,000 agents. Both number-one rankings — for percentage growth of seats and Web chat volume — were for inbound services.
ContactCenterWorld also [...]

Company Sees Growing Demand for Integrated Content Transformation

New Delhi– February 19, 2008 – Aptara Inc., a global leader in integrated content transformation solutions, today announced it has opened a new office in Sydney, Australia, in response to growing customer demand. The new office will allow Aptara to scale their business process outsourcing (BPO) services [...]

Genpact (NYSE:G), which manages business processes for companies around the world, today announced that it has been ranked as the leader in the Best-Performing BPO Provider category in the 2008 Global Services 100 listing. The reasons cited included Genpact’s “growing employee strength, many new delivery centers and substantially low attrition rates.”
Now in its fourth [...]