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BBA forces banks to treat customers fairly – comment from Callcredit

The British Bankers Association (BBA) has announced today that section 2 of its new Banking Code now includes rules requiring banks to treat customers fairly and to better understand a consumers overall debt exposure, and have a timely view on how this is evolving.
Graham Lund, Deputy Managing Director at Callcredit, comments:
“Callcredit broadly welcomes these changes. [...]

Landmark success for CallMonitor

10 major financial institutions benefiting from daily customer profile triggers
Just over a year since its launch, 10 major banks and building societies including Lloyds TSB and HBOS are now using Callcredit’s CallMonitor product to keep a constant check on their customers’ creditworthiness.
CallMonitor, introduced in October 2006 and the first service in the UK to [...]

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