Companies can now run their entire customer service business in the clouds using NewVoiceMedia’s solution integrated with the Service Cloud: No software, no hardware and no-hassles.
22 September, Basingstoke, UK – At Call Centre Expo 2009, NewVoiceMedia introduced a hosted contact centre solution that is integrated into the Service Cloud, the next generation customer service application [...]
Content Partners
Direct Access: Business Wire India
New SmartBPM® Customer Intelligence Capabilities Offer Compelling Alternative to Traditional CRM
Pegasystems (NASDAQ: PEGA), the leader in business process management (BPM) software solutions, today announced a series of new, unique software capabilities to help companies interact with their customers far more intelligently and efficiently than they could with traditional customer relationship management (CRM) or Web [...]
Fully Featured Enterprise Level UC Tools Available to SMB Market
VoiceCon Spring 2008
Booth #302
Zeacom (www.zeacom.com) will demonstrate the latest version of its flagship unified communications solution at the VoiceCon trade show, 17-20 March. Zeacom Communications Center 5.0 brings powerful new features to Zeacom’s award winning solution, such as a best of breed voice conferencing service and [...]
