New research reveals increase in IT ‘glitches’ between 2008 and 2009
Almost half (47%) of IT managers think their biggest IT headache is simple day-to-day problems, such as internet downtime and being unable to back up files, according to a new research report published today by Connect Support Services. This is a 10% increase compared [...]

A quarter (26%) of IT directors in small and mid-sized companies are planning to increase their technology spend by in 2009, despite the recession, according to new research published today by Connect Support Services, the IT support services and online backup company. This is nearly twice as many as last year. [...]

Half of IT Directors plan to switch from backup tapes to online back up within the next three years, according to new research published today by Connect Support Services. The research, conducted for Connect, found that 22% of companies were already using some kind of remote backup service, with a further 28% predicting they [...]