PAT Up by 146.34% in a Challenging Economic Environment: Net profit Stands at Rs 10.10 cr. for Quarter Ended 30th September 2009
Avaya GlobalConnect, India’s leading enterprise communications solutions integrator, today reported Profit after Tax (PAT) of Rs 15.37 Cr in FY 09 compared to the PAT of Rs. 17.21 Cr in FY 08, [...]

Covergence Session Manager provides hosted contact centre service with cost savings and increased call control though the deployment of a SIP trunking solution
LONDON, UK, July 14, 2008 – Covergence®, the leading provider of next generation Session Border Control solutions, today announced that Mtel, a leading Dutch hosted contact centre services provider, has selected the Covergence [...]

Extends solutions to power the online business and provide a complete customer experience
New Delhi, February 13, 2008 – Avaya GlobalConnect, one of India’s leading Intelligent Communications solutions provider, has extended MakeMyTrip.com its Contact Center solutions to power the online business. With Avaya’s solutions, MakeMyTrip.com is experiencing a 99.99 percent uptime in its Contact Center and [...]